In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Patrick Lencioni, founder and president of The Table Group. They discuss the importance of vulnerability in leadership and how understanding one's own heart can transform organizational culture. Patrick shares his personal journey of self-discovery and the impact it had on his life and leadership style. The conversation covers key topics such as the role of emotional intelligence, the importance of loving and understanding employees, and the significant advantages of creating a heart-centered workplace. This episode is rich with insights on fostering authenticity, trust, and emotional health in business environments.

KEY TAKEAWAYS

• Leadership involves loving and understanding the people you manage.
• Vulnerability and trust are fundamental to building strong relationships and organizational culture.
• Knowing oneself and others deeply leads to more effective and peaceful leadership.
• Personal growth and self-understanding can significantly impact professional leadership and organizational culture.
• Embracing one's true self and managing according to individual strengths and preferences can prevent burnout and improve overall satisfaction.

QUOTES

• "When you're a CEO or a head of sales, you are called to love the people under your charge."
• "Trust is at the heart of all human relationships."
• "Selling is serving, but it requires that we're actually willing to say, I love you enough to do something that would be hard for me."
• "Success without peace is different."
• "Leadership requires that we know ourselves and can be vulnerable with those we lead."
• "It's hard to love others, especially as a leader, if you struggle to love yourself."

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more from Patrick Lencioni.

https://www.linkedin.com/in/patrick-lencioni-orghealth/

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In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Amy Bruske, President and Integrator at Kolbe Corporation. Amy highlights the importance of aligning employees' roles with their instinctive strengths to foster engagement and productivity. She discusses the significance of creating an authentic and caring workplace culture, where leaders understand and make decisions based on individual strengths rather than a one-size-fits-all approach. Amy also touches on how Kolbe Corp's mission and values guide their business practices and how maintaining a 'mission-driven', 'problem-solver', and 'always improving' mindset sustains their cultural integrity. The episode ends with practical advice for leaders on how to cultivate similar environments in their organizations.

KEY TAKEAWAYS

• Emphasizing clarity in individual strengths and roles can significantly enhance team performance and reduce micromanagement.
• Leaders should focus on creating an environment where employees can frequently be "in the zone" or in a state of flow to increase productivity and job satisfaction.
• Authentic and heart-centered leadership involves understanding and valuing the individual differences and strengths of team members.
• Developing a mission-driven culture helps in making clear and ethical decisions that align with the organization's core values.

QUOTES

• "We get paid for results, not for effort."
• "As leaders, we deserve the freedom to be ourselves and not be working against what's natural all the time."
• "Our number one value is mission-driven: helping people discover their instinctive strengths."
• "Always grateful, never satisfied."
• "As a leader, I'm way more focused on getting clarity on who you are and then helping you self-manage."

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more from Amy Bruske.

https://www.linkedin.com/in/amybruske/

Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.

https://sellingfromtheheart.net/hiring

Unlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!

https://www.learnit.com/lp/culture

In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Jonathan Reynolds, CEO of Titus Talent Strategies. The discussion delves into the essence of heart-centered culture, emphasizing intentionality in leadership. Reynolds shares his British roots, deeply ingrained values of caring for others, and the influence of his parents, who devoted their lives to service. He elaborates on the high-performance yet compassionate culture at Titus Talent, where employees are prioritized first, followed by partners and profits. Reynolds provides insights into talent acquisition strategies, urging leaders to take a sober assessment of their organizational cultures. The episode highlights the importance of genuine care, listening, and consistent intentionality in creating thriving, people-first workplaces.

KEY TAKEAWAYS

• Intentional Culture Creation: Jonathan Reynolds emphasizes the need for intentional efforts in shaping and maintaining a company culture, drawing parallels to nurturing a marriage.
• People-First Leadership: Effective leadership is characterized by prioritizing the well-being and development of employees, which subsequently benefits customers and profits.
• Transparency in Hiring: At Titus Talent Strategies, candidates are encouraged to speak with current employees to verify the company's values, ensuring a genuine cultural fit.
• Support During Hard Times: A strong culture recognizes the personal challenges employees face and provides support to help them through difficult periods.

QUOTES

• "People come first, then our partners or our customers, and then profits."
• "The best thing you can do in life is live in the service of other people."
• "Intentionality looks like if you say it upfront, is it continued through and lived out habitually?"
• "Everything rises and falls on leadership."
• "If you don't like what you are hearing about your culture, it requires you to pivot and change."
• "We don't want to sugarcoat our culture; we want candidates to see if it’s true from the inside."

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more about Jonathan Reynolds.

https://www.linkedin.com/in/jonathanreynolds/

Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.

https://sellingfromtheheart.net/hiring

Unlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!

https://www.learnit.com/lp/culture

In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by John Costello, President and CEO of Cherry's Industrial Equipment Corporation. John shares his journey of transforming the company's culture from a harsh, internally conflicted environment to one that's open, transparent, and values-driven. He emphasizes the importance of leading with heart, living one's values both at home and in the workplace, and the transformative power of an open-book management style. Discover how Cherry's Industrial Equipment involves all employees in understanding and impacting the company's financial health, fostering a sense of ownership and accountability across the organization. This episode is a testament to the belief that true success stems from authenticity, trust, and engaged leadership.

KEY TAKEAWAYS

• Core Values: Cher's Industrial Equipment Corporation prioritizes core values in hiring and firing decisions.
• Transparency: The company practices an open book policy, sharing financial information with all employees to foster engagement and accountability.
• Employee Involvement: Employees are deeply involved in decision-making, from financial management to operational improvements.
• Leadership from the Heart: CEO John Costello emphasizes leading with transparency, humility, and emotion, which has significantly impacted company culture.
• Longevity and Loyalty: The company's cultural values have led to long tenures, with several employees marking multiple decades of service.
• Trust and Empowerment: Building a culture of trust and empowerment has improved employee morale and engagement, leading to better business outcomes.

QUOTES

• "We hire and fire based on core values."
• "With lack of information, people create their own stories."
• "If you're leading your life with that and you're leading the business with that, as long as you're aligning with the core values, you can't go wrong."
• "I always thought that, that there was a different way to run a company."
• "You can't be partially honest. If you're gonna open up, you're gonna open up to everything."
• "Every employee here knows that they get to push the buttons and pull the levers with all of us."
• "We're all human at the end of the day. We're all gonna make some mistakes."
• "Leaders who lead with their heart soon develop a group of sellers who sell from the heart."
• "Great cultures start with the heart."

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more about John Costello.

https://www.linkedin.com/in/john-j-costello-9b58b821/

Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.

https://sellingfromtheheart.net/hiring

Unlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!

https://www.learnit.com/lp/culture

In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Jeffrey Jaime, CEO of Taurean. Jeffrey emphasizes the importance of trust, transparency, and authenticity in leadership. He shares how his company’s values, such as 'Family First' and 'Give Back,' are practiced, not just preached. The episode includes inspiring stories of giving back and how these actions foster a unified and motivated team. Jeffrey also discusses his upcoming book, 'From Glow to Glue,' which explores servant leadership, emotional intelligence, and neuroleadership. This episode underscores the transformative power of caring and giving back within a business context, highlighting the ripple effect of good deeds in both individual lives and company culture.

KEY TAKEAWAYS

• Heart-Centered Leadership: Jeffrey Jaime emphasizes the importance of leading with trust, transparency, and authenticity in creating a culture from the heart.
• Role Models: Jaime draws inspiration from his grandfather and leaders like Tony Hsieh from Zappos to shape his leadership approach.
• Community Involvement: Torrien's culture strongly focuses on giving back to the community, fostering a sense of collective well-being and service among employees.
• Impact of Kindness: Acts of generosity, such as adopting families through the Angel Tree Prison Ministry, can transform individuals and inspire others to act similarly.
• Sustainable Culture: Regularly scheduled give-back events and the creation of a culture book help employees live out the company's core values consistently.

QUOTES

• "You don't have to do some big parade. Just take one person and show 'em that you care about him."
• "I tell people I want the person who woke up to be the one who shows up."
• "Transparency to me is just really being authentic and not trying to pretend you're a different version of yourself."
• "You don't even have to be that bright of a light in a big, dark place."
• "In the dark places you can be a light."

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more about Jeffrey Jaime.

https://www.linkedin.com/in/jeffreyjaime/

Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.

https://sellingfromtheheart.net/hiring

Unlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!

https://www.learnit.com/lp/culture

In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Brandon West, the founder and Chief Purpose Officer of PHOS Creative, a marketing agency dedicated to cultivating trust and awareness online. The conversation dives deep into the meaning of 'Culture From the Heart' and the importance of authenticity in leadership. Brandon emphasizes the significance of embodying core values such as love, integrity, and community, and explains how his personal journey and faith guide his leadership philosophy. He shares powerful anecdotes about fostering a genuine company culture, the challenges of integrating love and authenticity into business, and the overarching mission of FOSS Creative to launch care centers worldwide combating poverty and sex trafficking. This inspiring episode is a call to leaders to prioritize people and purpose alongside profit to create lasting positive impact.

KEY TAKEAWAYS

• Authentic Leadership: Leadership should be genuine and visible behind closed doors, reflecting true character and care.
• Learning and Doing: Balancing education and action is critical to avoid stagnation.
• Core Values: Leadership, love, integrity, creativity, and community should be lived out, not just displayed.
• Purpose-Driven Business: Cultivating a higher purpose beyond profit fosters a meaningful and impactful work culture.
• Importance of Humility: Leaders should model humility and be willing to acknowledge and correct their mistakes.
• Intentional Love: Daily intentional actions to show care and affection can significantly boost company morale
• Employee Engagement: Recognizing and celebrating small acts of love and care within the team strengthens the cultural fabric.
• Eternal Return on Investment (EROI): Focusing on eternal and deeper impacts of business actions alongside financial returns.
• Community Impact: Making a tangible difference in local and global communities underpins a purposeful company vision.

QUOTES

• "Culture is how we live out authentically every day, behind closed doors."
• "Learning and doing are like taking a step with your left foot and your right foot. You learn, and you do."
• "Love is wildly inefficient. If you think the greatest value is always to drive more efficiency, you won't love people."
• "I want my business, my leadership, and my influence to matter in people's lives and eternally."
• "Maybe we can construct a better reason for people to come to work than just trading their soul for a salary."
• "Leaders need to set the pace... in love, care, compassion, and our people will follow us."
• "I have to lift my eyes off my to-do list and set them on people."
• "I rebranded from CEO to CPO to focus more on purpose than just execution."
• "Leadership is to impact and influence, helping people see and achieve things they don't think they can do on their own."

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more about Brandon West.

https://www.linkedin.com/in/brandonmichaelwest/

Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.

https://sellingfromtheheart.net/hiring

Unlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!

https://www.learnit.com/lp/culture

In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Mark Murphy, CEO of Northeast Private Client Group. They explore pivotal leadership concepts such as the importance of growing people, the irreplaceable role of culture, and the distinctive philosophy of net weaving over networking. Mark shares insights from his vast experience, highlighting the significance of emotional fitness and continuous learning within an organization. He also names influential figures like Dan Sullivan who have shaped his journey. This episode delves into how fostering a service-oriented mindset and a strong, supportive culture can drive business success and enterprise value.

KEY TAKEAWAYS

• Focus on People: Success derives from growing people, not just the business.
• Culture is Key: The CEO's primary responsibility lies in shaping and maintaining the company culture.
• Net Weaving vs. Networking: Lead with giving to build transformational relationships rather than transactional ones.
• Continuous Learning: Always strive to learn and grow, fostering a culture where employees do the same.
• Emotional Fitness: Emphasize resilience and a positive attitude in dealing with challenges and interpersonal relations.
• Enterprise Value: Build enterprise value by empowering employees and differentiating through unique business practices.

QUOTES

• "You don't really grow a business. You grow people."
• "The good ones tell, the great ones ask, and whoever asks the best questions wins.
• "I prefer to invest in people and not come at them, but come from underneath them and lift them up."
• "Remember, good leaders great followers, greater the great leaders."
• "The gift is always in the giving."
• "When I'm net weaving, I'm adding things."
• "The only person you can change is yourself."
• "People aren't our biggest expense; they're our biggest and most important investment."

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more about Mark Murphy.

https://www.linkedin.com/in/mark-b-murphy/

Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.

https://sellingfromtheheart.net/hiring

Unlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!

https://www.learnit.com/lp/culture

In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Trace Blackmore, President of Blackmore Enterprises, to discuss the profound impact of culture in business. Trace emphasizes the role of culture in achieving profit, detailing how understanding employee aspirations and maintaining open communication set the tone for a supportive workplace. He shares insights from his mixed experiences in various companies and highlights the importance of aligning work with employee strengths through tools like the Working Genius model. This enlightening conversation reveals how a heart-centered approach to leadership can drive both personal fulfillment and business success.

KEY TAKEAWAYS

• Culture Matters: Culture is essential for driving company values and success, directly influencing employee satisfaction and productivity.
• Leadership Impact: Leaders play a crucial role in fostering a positive culture by understanding and supporting their team's goals and aspirations.
• Communication is Key: Open and honest communication from day one helps set the tone for a supportive and collaborative work environment.
• Employee Engagement: Understanding individual strengths and working genius can help keep employees energized and reduce burnout.
• Ongoing Effort: Consistent reinforcement of cultural values and principles is necessary to embed them deeply into the organization.

QUOTES

• "Culture is the why that allows us to make profit."
• "If I don't know what somebody's goals and aspirations are, as the leader, I can't help them get there. What is the point?"
• "When somebody comes on day one and within the first hour, we're having a conversation like that, that sets the tone for what our culture is like."
• "Leaders are repeaters; if we're not constantly bringing that language into the culture, into every conversation, it's gonna evaporate."
• "Employees spend more time with their teammates than with their families. If that's not an enjoyable experience, what is the point?"

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more about Trace Blackmore.

https://www.linkedin.com/in/traceblackmore/

Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.

https://sellingfromtheheart.net/hiring

Unlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!

https://www.learnit.com/lp/culture