In this episode of 'The NonProfit Nook,' host Wendy Kidd and guest Kendria Taylor, a learning and development expert, delve into the importance of creating a culture of feedback within nonprofit organizations. They discuss the definition and the significance of providing various types of feedback: reinforcing, redirecting, impact, and reflective. Kendria shares practical models such as the 'GOOD' model for effective feedback and provides strategies for personalizing feedback based on communication styles. The episode emphasizes that consistent, thoughtful feedback can build trust, enhance morale, and boost organizational performance. Kendria also offers listeners free tools to improve their feedback approaches, making this episode an invaluable resource for nonprofit leaders aiming to strengthen their teams and retain top talent.

Links:

https://www.tg8solutions.com

https://www.instagram.com/thekendriataylor/

https://www.instagram.com/tg8solutionsinsight/

https://www.bosslevelengaged.com/services-for-nonprofits-nonprofitnook

https://thenonprofitnook.com/

https://www.youtube.com/@BossLevelEngaged

00:00 Introduction to Active Listening

00:23 Welcome to The NonProfit Nook

01:09 Meet Kendria Taylor

02:45 The Importance of Feedback

09:21 Types of Feedback

13:40 Developing Your Team with Feedback

19:14 The Importance of Ongoing Feedback

19:49 Creating a Culture of Feedback

20:25 Introducing the Good Model

21:54 Breaking Down the Good Model

24:21 Giving Feedback to Leaders

27:34 Understanding Communication Styles

30:31 Reflective and Empathetic Listening

33:16 Free Resources and Conclusion

Mentioned in this episode:

Flodesk