『Conversations with Dez』のカバーアート

Conversations with Dez

Conversations with Dez

著者： dez_blanchfield
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  • Zee Hussain, SVP Global Business - Finance, Healthcare & Industry Solutions, AT&T Business

    Zee Hussain, SVP Global Business - Finance, Healthcare & Industry Solutions, AT&T Business
    2022/06/13
    I caught up with Zee Hussain, Senior Vice President Global Business - Finance, Healthcare and Industry Solutions, at AT&T Business, to learn about an AT&T Business initiative focused on the connected future of air travel, to discover how innovative, networked technologies are revolutionising the passenger experience, and what airports can do to solve traditional passenger pain points with connected solutions. Key areas of focus for this initiative include: ● Transforming air travel ● Staying on schedule ● Checking in ● Lost baggage ● Streamlining security ● Passenger confidence ● Better boarding In this conversation Zee and I discuss a range work being doing around “the connected future of air travel” and everything around Transforming Air Travel, from Staying on Schedule, Checking in, Lost Baggage, Streamlining Security, challenges around Passenger Confidence, Better Boarding and more. ● Transforming air travel We kick off with Zee sharing insights into what in particular gave rise to the opportunity to look into opportunities to Transform Air Travel? Zee goes on to share key insights around air travel at the front end, i.e. scheduling, checking, and baggage handling, including: ● Staying on schedule ● Checking in ● Lost baggage We go on to look at the challenges the aviation industry is facing now more than ever, with the ongoing need to address recurring challenges such as: ● Streamlining security ● Passenger confidence ● Better boarding The last two and a half years has thrown so many big challenges up in the air if you’ll pardon the pun, for aviation operators, esp. with the likes of Streamlining Security, addressing Passenger Confidence and fundamentals such as Better Boarding strategies. I asked Zee to share his thoughts around what’s new in these areas and what sort of work are you doing with customers on these big topics, and what next. To wrap us up, I invited Zee to share his views on what Aviation & Air Travel Operators should be discussing currently in their board-rooms, to ensure the are well placed over the next 12 months. Push play now, and tune-in for the full conversation and amazing insights around the connected future of air travel. This podcast was made in association with AT&T Business. AT&T and Economist Impact produced an interactive webpage how airports are using connected technologies: https://impact.economist.com/projects/modernizing-air-travel For more information about AT&T Business industry solutions for transport visit: https://bit.ly/attbusinesstransportsolutions For more information about AT&T Business visit their website: https://bit.ly/attbusinesswebsite Recent blog by Zee Hussain on the topic of Imagining the Future of Air Travel: bit.ly/zee-hussain-blog-imagining-the-future-of-air-travel
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    38 分
  • Conversations With Dez - with Sarita Rao, President of Integrated & Partner Solutions, AT&T Business

    Conversations With Dez - with Sarita Rao, President of Integrated & Partner Solutions, AT&T Business
    2022/03/07
    I caught up with Sarita Rao, President of Integrated & Partner Solutions at AT&T Business, to talk about her new role, and the always-changing, ever-evolving technology ecosystem. Last time I spoke with Sarita back in April 2019 at the RSA security conference in San Francisco, she was in a very different role, so we kicked off with Sarita giving us a brief outline of her current role, one she’s held for over a year now as President, Integrated & Partner Solutions for AT&T Business, and some of the key focus areas the role entails. We then discuss 5G and the amazing applications it has and will bring us, and in particular how 5G is just part of the bigger picture. Sarita shares her thoughts around why business leaders need to be looking at the whole ecosystem of Devices, IoT sensors, cloud-based solutions, all the way through to edge computing, and how all of these components are part of the “tech ecosystem” puzzle. We delve into what the phrase “tech ecosystem” means in Saritas’ world, and what the essential components of that ecosystem actually are. Sarita also shares where she see parts of this particular ecosystem being overlooked, and what are business leaders missing in her view. I also ask Sarita how can business leaders should go about getting into the mindset of thinking about this ecosystem, rather than individual technologies, and how do the can get out of what in effect is often akin to having tunnel vision. We then look at how business leaders can ensure all the moving parts in their ecosystem will work together. We also talk about some of the business applications that this “tech ecosystem” Sarita speaks of now makes possible, such as Virtual Reality aka VR, and Augmented Reality aka AR, which are often see as being “just a few years away” it seems like, and yet we’re already seeing more uptake now than ever, so I ask Sarita “is this the year this tech finally comes of age?”. Sarita goes on to share some examples of applications for VR and AR she and her team are seeing currently, such as enhancing customer experience aka CX, through to on-the-job training and many exciting innovations in between. Further to that, Sarita delves into what technologies do businesses need to take advantage of VR and AR. And finally, we wrap up with what Sarita sharing her views on what she and her team are seeing in the tech ecosystem, and what trends businesses should be focused on for a more successful 2022. Tune in now for all of these amazing topics and more. This podcast was made in partnership with AT&T Business. For more information visit: AT&T Business website: bit.ly/attbusiness​
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    27 分
  • Conversations With Dez - with Alicia Dietsch, SVP Business Marketing, AT&T Business

    Conversations With Dez - with Alicia Dietsch, SVP Business Marketing, AT&T Business
    2022/02/23
    I caught up with Alicia Dietsch, Senior Vice President of Business Marketing for AT&T Business, to talk about her role, the topic of Business of Human marketing, and a look back at the impact of the year that was 2021. We kick off with Alicia sharing a brief outline of what a “day in the life of Alicia Dietsch” is like in her role as Senior Vice President of Business Marketing for AT&T Business and the key focus areas her role entails. The key topics we cover in this discussion include: - Business to Human marketing, what it means, and why it matters - A short “2021 year in review” & looking at lessons learned - How 2021 caused “Shifts in customer expectations” We wrap up this conversation with a view of what do Alicia thinks is coming over the horizon in the next 12 to 18 months, and in particular what decision makers should be considering as they look to the short to medium term future. Tune in now for all of these amazing topics and more. This podcast was made in partnership with AT&T Business. For more information visit: AT&T Business website: bit.ly/attbusiness​ .
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    59 分
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