Conflict owner’s manual has one goal: to help you think about the skills you already have so you can use those skills under pressure. That’s right. You already have most of the skills you need to manage conflict better, but can you use them when you wind up in a conflict?

I show you four conflict skills you already own, and then how to use them so your mind doesn’t go blank when you most need your conflict skills. Because when you own your conflict skills, you can then change the conflict.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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Do you try to get the one outcome you prefer in a conflict? You might get your desired outcome, and it might feel like you won. But did getting your way harm the relationship?

Doing conflict well doesn't mean getting the outcome you want. Doing conflict well is a process of using your conflict skills, staying curious and open minded. Getting the outcome you prefer means you've persuaded someone you're right or that they should do what you want.

Doing conflict well, improves relationships. Getting the one outcome you want gets you the outcome you thought you wanted, even if a different outcome might have satisfied everyone better, including you. If you let go of pursuing the one outcome you want, you open more possibilities.

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

Most people have been in a conflict where angry words were exchanged, often loudly, as each party attempts to persuade, and win the argument. I show you a conflict skill that can get you out of the argument. Here are three ways you can use silence to decline the invitation to fight and improve the quality of your relationship.

Show notes
TYPES OF SILENCE: https://covisioning.com/9-types-of-silence-and-the-impact-of-each-one/

IMPORTANCE OF SILENCE: https://www.youtube.com/watch?v=LBj4Xzpi14U

MEET JOE BLACK: https://www.youtube.com/watch?v=Yqmms1pl6T0

A FEW GOOD MEN: https://www.youtube.com/watch?v=kYPD6TtFJqU

BACK TO THE FUTURE: https://www.youtube.com/watch?v=KLL3VYEj0vk

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.