These are overwhelming and complex times, with demands on our time and resources from many directions. Sometimes, you need help sorting out how to address your internal conflicts. We demonstrate a process, name some conflict competencies to use, and suggest you approach your internal conflict kindly, with humility and hope.

show note:
Dr. Norman Yan, quoting the late Canadian poet Richard Outram, believes the cardinal human values are humility and hope.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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A conflict communication audit takes a lot of context and factors into account. But all of those factors are within your control. In this second episode about conflict communication audits, (listen to episode 107 for the first part) are five components of a conflict communication audit that will improve both your conflict competency, and the quality of your relationships.

show notes:
Episode 107: Have you done your conflict communication audit? https://www.youtube.com/watch?v=Q6vFheobu3k

Episode 90: What is a conflict management mindset? https://www.youtube.com/watch?v=b_JnF6SQR2Q

The Thomas theorem: https://www.youtube.com/watch?v=lAErrXu7mE4

Episode 82: The conflict competency of perspective taking https://www.youtube.com/watch?v=yC_juYGtP7I

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

Perhaps you ask: "What's a conflict communication audit and why do one?" It isn't like a corporate communication audit of executive memos and such. Do you understand how you show up in a conflict? Your conflict communication audit includes your words, actions, and impressions you give during conflicts. Your conflict communication audit takes all your conduct and context into account, from the perspective of the person you're in conflict with.
What you say and do might not be what they hear and observe. Check in with them even during emotional moments, elicit their feedback, and listen to their opinion with humility. They have information that will help you improve your conflict competency. Each conflict communication audit builds your skills.

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.