『Conflict Owner's Manual』のカバーアート

Conflict Owner's Manual

Conflict Owner's Manual

著者: Dr. Deborah Sword with co-host Tyson Bankert
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We help you use conflict competencies you already have, so you can do conflict better.

Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience and training in helping people expand their conflict competencies.

Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.

© 2025 Conflict Owner's Manual
マネジメント マネジメント・リーダーシップ 人間関係 社会科学 経済学
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  • 99 Not every conflict has to become a fight
    2025/09/14

    We recorded this episode before this week's political assassination, but as I listen to the recording before posting it, that's what I think about. If we reduce a human being to just their politics, or to a single trait, or to one note of their personality, we lose more than we can possibly 'win' (whatever winning might even mean). So, can you disagree, or have a conflict with someone and not have it degenerate into a fight? We discuss how.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

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    9 分
  • 97 How to use cartoons to practice conflict competence
    2025/09/07

    You can practice conflict competence almost anywhere, using every interaction, even characters' dialogue in cartoons. Using two cartoons as examples, we analyze the scripts for the opportunities to understand each other that the characters missed. (Please accept that we changed the character names).

    show notes:
    Cartoon #1, Between Friends, by Sandra Bell-Lundy
    Parent: Wear your boots. It’s snowing.
    Child: I’m not wearing boots. It’s spring.
    Parent: But it’s snowing.
    Child: But it’s spring.
    Parent: But it’s snowing.
    Child: But it’s spring.
    Parent: What do I have to do to make them understand?
    Child: What do I have to do to make them understand?



    Cartoon #2, For Better or Worse, by Lynn Johnson

    Deborah: I see your sister is going away to university
    Tyson: She’s not too excited about it though. She doesn’t want to leave her friends.
    Deborah: Yeah, long distance relationships don’t work out too well.
    Tyson: Deborah, you know I’d go to school here if I could, but I can’t.
    Deborah: What makes you think I was talking about us? You didn’t hear what I said.
    Tyson: I heard what you didn’t say.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

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    12 分
  • 96 Did your simple conflict get complicated fast?
    2025/09/04

    Some conflicts expand beyond their origin story, so you lose track of who started the conflict, and what your original conflict conflict goals were. That's conflict creep, where conflict exceeds the simpler scope and more limited objectives you had when the conflict started. After a conflict creeps, parties forget about solving the problem, and just want to win. So, how do you stop conflict creep? Using John Paul Lederach's six stages of conflict escalation, we look at how you can recognize the stages, and stop conflict creep.

    show notes:
    Lederach, J. P. (1999). The Journey Toward Reconciliation. Waterloo, ON, Herald Press.
    conflict escalates through six changes.
    1, people place blame instead of accepting responsibility.
    2, everything that’s wrong replaces the simpler issue that began the conflict.
    3, language becomes accusatory, generalized and defensive.
    4, people seek allies, and categorize others as friends or enemies.
    5, people believe they're justified to react to the latest insult and aggressions.
    6, no middle ground remains, and people stop communicating.

    Send us a text. We love hearing from you.

    Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

    Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

    続きを読む 一部表示
    6 分
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