This week on Conflict Managed, we welcome Dr. Ute Liersch for a thoughtful conversation about navigating life and work with courage and clarity.

We explore:

• How you want to show up in the world
• Focusing on behavior instead of judging the person
• What courage really feels like
• Owning and handling personal mistakes
• The hidden harm of toxic positivity
• Why creating doubt in your own beliefs can help you grow
• Building resilience by learning to yield rather than break

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Dr Ute Liersch is a Chartered Counselling and Coaching Psychologist with over two decades of experience in navigating the complexities of stress, leadership, and change. Neurodivergent and a cancer survivor, she brings both clinical precision and lived depth to her work. Known for her calm authority and elegant pragmatism, Dr Ute helps people lead — and live — with psychological clarity and emotional integrity. Her work spans trauma-informed leadership, functional communication, and sustainable high performance, and she’s trusted by organisations from Biogen UK to The Soke and Birkbeck University. She is the author of A Minimalist’s Guide to Becoming Resilient, a practical and psychologically rich resource for those ready to shift from overwhelm to embodied clarity.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we welcome mediator and educator Richard Birke for a thoughtful conversation about what’s said, and what’s underneath, in conflict. Tune in as we explore: • How the unusual grabs our attention • Listening without (negative) reaction • The desire to be “further from the bear” • Needs vs. how we try to meet them • A simple listening tool: the 5-second pause • Always take the high road • Asking yourself: What do I want? What’s available? What if nothing changes?

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Richard Birke is the chief architect behind JAMS Pathways. Drawing from his leadership experience within the JAMS Institute, Mr. Birke will leverage his wealth of wisdom and knowledge to ensure JAMS Pathways delivers industry-leading service to help clients navigate conflict. A 30-year veteran in the field and in the classroom, Mr. Birke is a hands-on leader and has won two national writing awards for his work in the psychology and neuroscience of mediation and negotiation. Additionally, he has taught dozens of innovative courses around the world, given hundreds of lectures and speeches, and mediated complex disputes involving such matters as an international child abduction, civil rights and the creation of national wilderness areas.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagedPodcast #WorkplaceConflict #ProfessionalGrowth #Podcast #WorkplaceWellbeing #ActiveListening #LeadershipDevelopment #ConflictResolution

This week on Conflict Managed we welcome Jess Baker. Join us as we discuss:

• Developing self-belief, resilience, and confidence
• Super-Helper Syndrome: A Survival Guide for Compassionate People
• Ruminating on things that don’t matter
• Untapped potential at work: looking for and developing empathic and compassionate colleagues
• ‘Powered By Empathy’ YouTube channel

🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @ 3pconflictrestoration.

Jess Baker is a Chartered Psychologist, an Associate Fellow of the British Psychological Society, and a leadership coach. Her award-winning book, The Super-Helper Syndrome: A Survival Guide for Compassionate People, has been translated into several languages. Jess speaks at conferences and festivals. She’s a regular commissioned writer on the subject of leadership and workplace wellbeing. Over a thousand people have been through her programme, Tame Your Inner Critic. As an expert on the welfare of helpers she offers her services on a voluntary basis to charities including NSPCC and CarersUK.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceConflict #ListeningAtWork #LeadershipSkills #Compassionate #Empathy #Resilence #Confidence