Heather shares insights from MYOB’s Australian Open event, exploring AI integration, Google Gemini tools, new MYOB Solo app for micro businesses, and the power of keyboard aesthetics.

Summary

In this episode, Heather Smith shares insights from her time at the Australian Open with MYOB, exploring how technology, AI, and workplace tools are reshaping the accounting world:

• MYOB discussed their internal program "AI Every Day," which focuses on mindset, skillset, and toolset
• Overview of MYOB’s mobile-first solution, Solo, designed for freelancers and gig workers. It offers an alternative to spreadsheets for micro business clients
• Discussion on multi-entity support and MYOB's ERP solution, Acumatica
• It's worth remembering that MYOB still stores customer data within Australia across two local data centres
• MYOB's product spectrum includes solutions for micro businesses through to larger companies using Acumatica
• Heather shared her experience looking for a pink keyboard and how ergonomic design impacted her typing and comfort
• She also outlined how using Google Workspace's Gemini AI features has supported her productivity

Contact details:

MYOB https://www.myob.com/au

Solo https://www.myob.com/au/products/solo

Accounting Apps newsletter: http://accountingapps.io/

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

YouTube Channel: https://www.youtube.com/ANISEConsulting

X: https://twitter.com/HeatherSmithAU

LinkedIn

https://www.linkedin.com/posts/heathersmithau_accountingandaccountants-activity-7423640248129298432-g81K

https://www.linkedin.com/posts/heathersmithau_accountingandaccountants-myob-activity-7422403938831720448-E5Sw

In the third of three instalments Heather Smith shares insights from TOACon 2025. She chats with industry leaders about business advisory, AI agents in accounting, community building, and embracing the future with purpose and relationships.

Summary

In this third instalment from TOACon 2025, Heather Smith explores the evolution of business advisory services and the powerful tech shaping the accounting profession.

• Interviews recorded live at the Shangri-La in Boracay during TOA Global’s TOACon 2025.
• Featured guests:
  • Dale Pearson (Intuit QuickBooks): Discusses new AI agents, the power of relationships, and integrating QuickBooks with MailChimp.
  • Mark Jenkins (The Gap): Talks about proactive advisory, community, and lifting average client value.
  • Lynda Steffens (The Small Business Project): Shares a practical roadmap for implementing advisory services.
• Emphasis on strategic relationships and practical AI applications.
• Advisory isn’t just about knowledge—it’s about how and why you deliver it.
• Encouragement for accountants and bookkeepers to carve out time for growth and purposeful client impact.
• Reflections on the Boracay experience and the importance of personal development, community, and consistency.

Heather Smith attended the TOACon 2025 conference as hosted media.

If you want to find out more about TOAGlobal please visit their website :toaglobal.com

If you want further information about anything covered in this podcast, please refer to the show notes: https://www.heathersmithsmallbusiness.com/blog/

Contact details:

Accounting Apps newsletter: http://accountingapps.io/

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

YouTube Channel: https://www.youtube.com/ANISEConsulting

X: https://twitter.com/HeatherSmithAU

Insights from TOACon 2025’s tech stream: AI, cybersecurity, client experience, and building resilient firms with smarter systems, featuring Practice Protect, AccountKit, and more.

Summary

In the second of three instalments Heather Smith explores highlights from TOACon 2025. Recorded at the luxurious Shangri-La Boracay, this episode dives into practical tools and strategies reshaping the accounting landscape.

Main Topics:

🌟 Customer Experience Strategy: Jason S Bradshaw on reducing client friction and defining your service promise.

🔐 Cybersecurity Deep Dive: Jenny Caune of Practice Protect on multi-layered security and sleep-at-night tech.

📊 Cloud App Report: Real usage data across 13 categories: what apps firms are actually using in 2025.

🔄 AccountKit Expansion: Matt Taylor from AccountKit on new features including reconciliations, integrations, and centralized workflows.

📈 Building a Business That Runs Without You: TOA Global founder Nick Sinclair on separating identity from business.

🧭 Truth in Leadership: Dom Thurbon on the fine line between experience and baggage, staying curious is key.

🏝️ Conference Culture & Community: Live insights from attendees on the power of connections, resilience, and hospitality.

Key Takeaways:

• Tech doesn’t build trust, clear communication does.
• Cybersecurity isn’t optional; it's foundational.
• Real-time app data beats outdated reviews: use the Cloud App Report.
• Centralised platforms like AccountKit are simplifying workflows.
• Leadership breakthroughs come from clarity, not complexity.

Heather Smith attended the TOACon 2025 conference as hosted media.

If you want to find out more about TOAGlobal please visit their website :toaglobal.com

If you want further information about anything covered in this podcast, please refer to the show notes: https://www.heathersmithsmallbusiness.com/blog/

Contact details:

Accounting Apps newsletter: http://accountingapps.io/

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

YouTube Channel: https://www.youtube.com/ANISEConsulting

X: https://twitter.com/HeatherSmithAU