Selecting the right representative for your VA claim can determine whether you spend years fighting denials or receive timely approval and the benefits you've earned.

• Veterans have three main options for representation: Veterans Service Officers (VSOs), accredited VA appeals agents, or attorneys
• VSOs provide free services but vary greatly in quality and accessibility
• Ensure your representative has proper accreditation and access to the Veterans Benefits Management System (VBMS)
• Don't hesitate to change representation if you're receiving inadequate service
• Learn to navigate VA.gov yourself to monitor your claim status and submit evidence if needed
• High-Level Reviews (HLR) don't allow new evidence submission, while Supplemental Claims do
• Direct service connection claims are possible even when you don't qualify for presumptive connection
• Some VSOs may give incorrect advice about appeals options after a denial or reduction


If your VA rating is reduced, request a hearing rather than just filing an appeal. Your benefits continue at the current level until the hearing occurs, and you can present new medical evidence during the hearing process.

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