The conversation covers the evolving landscape of catering in the restaurant industry, focusing on the operational and marketing aspects. It delves into the importance of catering, the impact of technology and innovation, and the role of the C Society in providing fractional support for restaurant businesses. The conversation covers the emergence of new solutions in the market, the impact of off-premise catering on restaurant operations, and the importance of brand experience in catering. It also delves into the challenges and opportunities in off-premise catering, the role of technology, and the significance of relationship-based business in catering.

Takeaways

• Catering is becoming increasingly important for restaurants to drive revenue outside of their four walls and create consistency and quality in guest experiences.
• The C Society provides a collective of professionals with distinct superpowers, offering fractional support for various aspects of restaurant businesses. Emergence of new solutions
• Impact of off-premise catering on restaurant operations
• Importance of brand experience in catering
• Challenges and opportunities in off-premise catering
• Role of technology in catering
• Significance of relationship-based business in catering

Chapters

• 00:00 The Future of Off-Premise and Catering
• 29:10 Importance of Brand Experience in Catering
• 35:15 Role of Technology in Catering

The podcast episode features a conversation with Allen Beck, a proven operator and growth leader in the restaurant and hospitality space, discussing the transition from his previous company to his current role at nibble one. The conversation covers the significance of catering, the impact of technology, and the operational challenges faced by restaurants in the off-premise and catering business. The conversation covers a wide range of topics related to off-premise catering, including technology solutions, branding, customer experience, and industry insights. It also delves into the challenges and opportunities in the catering industry, as well as the impact of technology on catering operations.

Takeaways

• Catering as a significant revenue driver
• The importance of operations, technology, and people in catering success Full transparency in the catering process
• The importance of branding and customer experience in catering

Chapters

• 00:00 Quality Control in Catering Delivery
• 31:18 The Role of Delivery Services in Off-Premise Catering
• 37:38 Transition to Tech and Passion for Impact

This episode of ChatGTM features a conversation with Christopher Sebes, a hospitality pioneer and visionary, discussing the Incentive platform designed to grow customer count with targeted digital ads. The conversation covers the evolution of restaurant technology, the impact of location-based advertising, and the role of AI in marketing. The conversation covers the journey of a tech company in the restaurant industry, the challenges of changing direction, and the innovative approach to targeted advertising. It also delves into the intersection of technology and human behavior, as well as the personal and professional insights of the guest.

Takeaways

• Restaurant technology evolution
• Impact of location-based advertising
• Role of AI in marketing Tech companies face challenges in pivoting their direction to meet market needs.
• Innovative targeted advertising can be a game-changer for businesses in various industries.

Chapters

• 00:00 Introduction and Snowdrifts
• 06:18 Incentive Platform Overview
• 12:10 Problem-Solving with Incentive
• 18:22 Reporting and A/B Testing
• 24:10 Learning and Collaboration
• 32:59 Targeted Advertising and Human Behavior
• 39:33 Partnerships and Industry Insights