Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Digital transformation is not just about adding new technology; it is about creating better ways for businesses and customers to connect. Today, we explore how B2B companies can simplify operations, improve customer experiences, and unlock new opportunities through smarter digital platforms.

Joining us is Karine Simard, Director of Digital Studio and Inclusive Design at Ciao Technologies. With over 25 years of experience across technology, telecommunications, and industrial automation, Karine helps organizations modernize complex systems through digital strategy, e-commerce solutions, and inclusive design.

Key Highlights

1. Breaking B2B Barriers: Why businesses struggle with e-commerce adoption and how to move forward.
2. Beyond Sales Growth: How digital platforms improve efficiency, reduce manual work, and increase margins.
3. Complex Digital Solutions: How Ciao Technologies partners with businesses to solve unique challenges.
4. Inclusive Design: Why accessible digital experiences create better outcomes for everyone.
5. Building the Roadmap: The first steps businesses should take toward B2B e-commerce transformation.

Special Thanks to Our Partners:

• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. The future of work may depend less on the titles people hold and more on the skills they can bring to changing business needs. Today, we explore how AI is reshaping hiring, workforce planning, and the way companies develop talent.

Joining us is Scott Morrison, Global HR Executive and Global Head of People at Beamery. With experience across SaaS, Fortune 500 companies, and nonprofits in more than 10 countries, Scott brings a global perspective on skills intelligence, internal mobility, and preparing people for an AI driven workplace.

Key Highlights

1. Skills Over Titles: How AI is changing the way organizations identify talent and potential.
2. Tasks Over Jobs: Understanding which parts of a role AI can automate, augment, or leave to people.
3. Hidden Talent: Helping SMBs discover and develop skills already inside their workforce.
4. Build or Buy: Deciding when to hire, upskill, or redesign roles as needs evolve.
5. AI Ready Teams: The first workforce step SMBs can take to prepare for change.

Special Thanks to Our Partners:

• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Great architecture is not only about how a building looks; it is about how people experience and use the spaces around them. Today, we explore how thoughtful design, leadership, and long term planning shape institutions that serve communities.

Joining us is Robin Snell, Director at Parkin Architects. A Fellow of the Royal Architectural Institute of Canada with over 30 years of experience, Robin brings expertise in healthcare design, employee ownership, and building sustainable architectural practices.

Key Highlights

1. Organic Growth: How Parkin evolved from a small practice into an employee owned national firm.
2. Consensus Leadership: Understanding how shared ownership shapes decision making and culture.
3. Healthcare Design: Creating spaces that balance evidence, function, and community needs.
4. Managing Costs: Navigating rising expenses in complex institutional projects.
5. Facility Readiness: The key audit institutions should perform to improve future planning.

Special Thanks to Our Partners:

• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.