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In this episode of Data Analytics Chat, host Ben Parker welcomes Michael Hicks, Executive Director at Novartis.

We explore Michael's unconventional career journey, which transitions from academia to business and from procurement to advanced analytics within the pharmaceutical industry.

Michael shares his thoughts on career decisions, the importance of positivity in teams, and the essential skills for success. The episode also dives into the crucial discussion on the trustworthiness of generative AI, its ethical implications, and the balance between human intuition and AI decision-making.

00:00 Introduction and Guest Welcome

00:46 Michael Hicks' Career Journey

01:25 Transition from Academia to Business

02:56 Entering the Pharmaceutical Industry

04:34 Role in Analytics and Procurement

06:30 Challenges and Career Pivots

10:08 Building Trust and Relationships

16:41 Defining Career Moments

24:10 Career Setbacks and Lessons Learned

27:16 Gaining a Competitive Edge

29:31 Innovative Team Leadership

29:50 Creating a Positive Team Culture

31:44 Hiring for Empathy and Curiosity

33:51 Trust in AI Systems

40:03 AI Accountability and Governance

44:01 Ethical Boundaries for AI Decisions

45:58 Human Context and AI Limitations

49:42 Deferring to AI vs. Human Judgment

53:40 Podcast Conclusion and Final Thoughts

Thank you for listening!