According to our research, executive turnover is high across the C-Suite, which means that your role as CIO will transition one way or another. Whether you’re transitioning or you’re working with a leader in transition, you’ll need to be prepared to adapt to change quickly.

In this episode of the CIO Mind Podcast, we interview Gartner Senior Executive Partner Tom Fuller to discuss how executives can successfully balance making quick impact while still learning the landscape.

For non Gartner clients, see more with 4 Secrets to Success for Executives Starting a New Role.

For Gartner clients, see our Executive FastStart Experience.

About the Guest

Tom Fuller is a senior executive partner at Gartner and specializes in CIO executive transitions, IT operating models, IT strategy and organizational effectiveness. He has worked in multiple sectors both in the U.K. and internationally, including retail, financial services, manufacturing and government. Prior to joining Gartner, he held senior leadership roles within the John Lewis Partnership’s IT organization and prior to that was a senior member of Deloitte’s IT Effectiveness team.

“The common feedback I get was always, ‘I didn't realize that there was so much I could do before I started.’ That surprised me.” — Tom Fuller, Senior Executive Partner, Gartner

Gartner research shows that nearly one out of four executives is in transition at any given time. However, 39% are underperforming in their transitions. Join host and Gartner VP Analyst, Alicia Mullery, and guest Tom Fuller, Gartner Senior Executive Partner, as they explore best practices — and common missteps — from CIOs who have successfully transitioned to new companies, industries or first-time roles.

Episode highlights:

• What does it mean when a CIO is “in transition”? (3:01)
• Who should CIOs speak with to determine the role's specific priorities? (9:37)
• Why is the CIO interview process often "more seduction than selection"? (11:46)
• How do you decide if a particular job is not a good fit for you? (14:06)
• What preparations should CIOs make before their first day? (14:41)
• What is the most productive mindset before starting a new job? (16:06)

For non-Gartner clients, see more with 4 Secrets to Success for Executives Starting a New Role. For Gartner clients, see our CIO Orientation Guide.

About the Guest

Tom Fuller is a Senior Executive Partner at Gartner and specializes in CIO executive transitions, IT operating models, IT strategy and organizational effectiveness. Tom has worked in multiple sectors both in the U.K. and internationally, including retail, financial services, manufacturing and government. Before Gartner, he held senior leadership roles within the John Lewis Partnership’s IT organization and prior to that was a senior member of Deloitte’s IT Effectiveness team.

“You can do all the training you want — it's not going to lead to behavior change.” — Alicia Mullery, Gartner VP Analyst

If employees are already largely overwhelmed with new initiatives, how can CIOs create a culture of continuous AI learning? The answers lie with senior leadership, management and some clever incentives. Join Gartner VP Analyst Alicia Mullery as she explains how CIOs can help staff use AI in their daily work and improve ROI.

• Episode highlights:
• Why isn't AI training enough to lead behavioral change? (2:24)
• What are the three parts of continuous AI learning? (3:18)
• What three elements can help AI learning go viral? (4:23)
• What do most CIOs miss when it comes to AI learning? (7:22)
• Why are managers critical for driving AI learning? (8:36)
• How can CIOs and staff make time to implement AI learning? (10:58)
• What should CIOs be thinking about next for their learning programs? (15:21)

About the Guest

Alicia Mullery is a vice president analyst supporting CIOs and other senior executives. Alicia’s research collaboration works to distill practical lessons from company accomplishments and missteps. She works to identify, build and then present best practice case studies that inspire executive action and decision making. Her recent areas of focus include the shift from projects to products, building fusion teams and safely democratizing digital delivery, transforming IT talent, building effective CIO/CxO partnerships and increasing the number of women in IT leadership. Alicia frequently facilitates executive-level discussions, including executive committee meetings, IT leadership team retreats and roundtables with CIOs and other senior executives. She is a keynote speaker at Gartner events and externally. Alicia is an American based in London, U.K. She brings a global perspective from her 15 years with Gartner, advising in North America, Europe and South Africa.