This is the podcast for entrepreneurs, solopreneurs, and small business owners ready to ditch the overwhelm and start winning online. Each week, Nick brings in real-world experts to share practical strategies, powerful tools, and inspiring success stories—so you can grow your business without tech stress or wasted ad spend.

Born from a wildly successful webinar series running for over 7 years, this podcast is your DIY MBA in digital business. From AI tools, lead generation, video marketing, SEO, LinkedIn, podcasting, automation, and more—it's all here.

If you're great at what you do but struggle to get found online, this show is your shortcut to clarity, confidence, and results.

🎧 Subscribe now and start smashing it online—without being a tech wizard.

🎥 Watch full episodes on YouTube: @smashgo

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Thinking about passing credit card fees onto your customers? You're not alone — but the real question is should you? In this power-packed session, former banker Mark Grant breaks down the facts around merchant surcharging in Australia. From legal considerations to tech options to customer perception, this is the clarity you’ve been needing.

Join our free live training every Tuesday from 6–7:30pm AEST👉 Register here: https://ezyurl.co/bosio

What You’ll Learn:

What surcharging actually is — and what it isn’t

When and how it’s legal to pass on fees

Tools and terminals that support flexible surcharge options

The hidden risk of handling surcharges incorrectly

How different cards (Amex, Visa, Mastercard) affect rates

The trade-offs between absorbing vs passing on costs

How to maintain trust with customers while protecting margins

Why It Matters:

Small business owners face rising operating costs, and merchant fees are a silent profit killer. But passing those fees on the wrong way can backfire — fast. Mark Grant’s experience in banking gives real-world insight into what works and what hurts. This session helps you make an informed decision based on facts, not fear, and choose a surcharge strategy that works for your business model.

Timestamps:

00:00 Introduction by Nik Cree

01:10 What is surcharging and why it matters

03:30 Legal framework in Australia

05:40 What merchants are allowed to charge

08:05 Examples of surcharge methods

10:30 Flat fees vs percentage fees

13:00 What to disclose to customers

16:15 Common pitfalls and how to avoid them

19:45 Industry-specific differences

23:50 Payment platforms and their rules

26:15 Client stories and lessons learned

30:10 Understanding different card types and rates

35:00 Online payment gateway vs EFTPOS surcharges

39:30 Customisable terminal options and compliance

45:00 When absorbing the fee makes more sense

52:49 Where banks stand on surcharges

55:01 Q&A: Square vs terminals at trade shows

57:05 Smart tech: identifying cards and automating surcharges

59:08 Pricing strategy and rate transparency

1:05:09 Final advice and prize draw

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Want weekly tips that will help support and grow your business?

Join us Live every Tuesday 6pm - 7:30pm AEST

Register here: ⁠SmashGo.co/Bosio⁠

Every successful show has one thing in common: a signature format that keeps audiences engaged and coming back. In this episode of Business Owners Smashing It Online (BOSIO), host Nik Cree sits down with Martin to explore the power of creating repeatable, memorable formats for your livestreams, podcasts, and video content.

You’ll discover how to structure your show for consistency, add intrigue with recurring segments, and why even small details (like your background, tone, or shirt style) contribute to building a brand people trust and recognize.

From exploring live formats to giveaways and special guest experiences, this session is packed with practical tips to help you stand out, grow your audience, and make your content binge-worthy.

Why It Matters:

A clear, consistent format doesn’t just make your content easier to produce—it builds loyalty with your audience. When people know what to expect, they come back for the experience, not just the information. This is how you transform casual viewers into a community.

About the Speaker:

Martin is a seasoned professional with years of experience in business networking, livestreaming, and audience engagement. He has coached and guided entrepreneurs in building effective online formats that attract viewers, encourage participation, and drive growth.

Join our free live training every Tuesday from 6–7:30pm AEST

 👉 Register here: https://ezyurl.co/bosio

What You’ll Learn:

The importance of having a signature format for your show

How consistency creates audience trust and loyalty

Simple ways to add intrigue through segments and recurring themes

Why details like branding, tone, and even attire matter

How to integrate giveaways and guest experts into your format

Lessons from leading shows like Joe Rogan and London Real

Tips for aligning your livestream format with your business goals

Key Timestamps:00:42 – The value of building systems, not just working harder08:15 – Micro commitments: breaking the journey into small, doable steps22:30 – How consistency builds trust and keeps audiences returning37:55 – Lessons from Joe Rogan, London Real, and other signature formats45:20 – Why branding details (background, attire, tone) matter52:10 – Audience engagement: giveaways and interactive experiences58:03 – Why choosing your format matters more than your daily topic1:04:58 – Closing thoughts and next steps for building your showWant weekly tips that will help support and grow your business?

Join us Live every Tuesday 6pm - 7:30pm AEST Register here: ⁠SmashGo.co/Bosio⁠