Building Systems to Transform Large Companies with Breeze Dong
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How do you nudge a 13,000-person organization to move from managing change to creating the conditions for change?
In this conversation, Chun Feng “Breeze” Dong, Associate Director of Organizational Development at Roche, joins Marilyn Zakhour to share how she and her team applied systems thinking to enable large-scale learning, collaboration, and innovation across global teams.
Drawing from years of experimentation inside one of the world’s leading healthcare companies, Breeze shows how transformation becomes continuous, not episodic when leaders think like gardeners, creating the right conditions for people and ideas to grow.
Together, they explore:
🔹 How systems thinking helped unlock collaboration across 140 countries
🔹 The power of identifying “cultural carriers” to drive change from within
🔹 How transparency, purpose, and learning can fuel self-organized innovation
🔹 Why leaders must trust the wisdom of the system instead of controlling it
🔹 How to stay grounded and human while navigating large-scale change
This is a story of what happens when leadership evolves from fixing parts to evolving the whole.