Former Marine Corps Captain James Han went from slinging wigs in Gary, Indiana to President & CEO of Triage Partners, a telecom services and supply-chain software platform that’s scaled from 120 → 400 employees across 20 states. In this episode, James breaks down how veterans can enter new industries fast, why recruiting was Job #1, and how to balance humility with confidence to win trust and deliver results. We dig into topgrading, root cause analysis, and the ETA (entrepreneurship through acquisition) path — including his recent Benton Technical Services acquisition to offer full turnkey fiber construction.

From Gulf War Veteran to AI Tech, CEO Barbara Jones-Brown served in the U.S. Army during Operation Desert Storm. Now, she is just as fierce leading Freeing Returns™, an AI platform helping retailers recover millions in lost revenue. She shares how grit, optimism, and a mission-ready mindset fuel startup resilience, what she learned raising capital from Serena Williams and Morgan Stanley, and why agentic AI is reshaping enterprise operations. Barbara’s journey is a blueprint for Veterans and entrepreneurs: running toward challenges, translating structured problem-solving from the battlefield to the boardroom, and finding opportunity where others see obstacles.

Rudy Cazares is a 15-year Marine Corps Veteran who led 400+ Marines and now leads high-performance delivery teams in New York. He founded Kazar Logistics in 2020 with 8 drivers; today his companies employ 200+, operate Amazon DSP routes, run Manhattan’s 24/7 same-day e-bike delivery, and manage FedEx routes through Joint Ops Logistics, earning FedEx’s Gold Contractor award twice. A Queens native and son of Mexican immigrants, Rudy builds culture with EOS discipline while keeping safety and people first. He is the 2024 Veteran Entrepreneur Award honoree, supports Nourish (2M+ meals for veterans), and coaches leaders on execution and team building.