• Build Customer Trust with Conveyor

  • 2025/04/21
  • 再生時間： 19 分
  • ポッドキャスト

Build Customer Trust with Conveyor

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  • Customer security reviews often miss their mark, leaving organizations scrambling to compensate with extensive questionnaires that divert attention away from genuine risk management. The inconsistency of these processes and the lack of clear authority or visibility contribute to prolonged timelines and increased frustration. So, how can companies maintain trust without drowning in the complex processes that come with these reviews?

    In this episode, Chris Gomes, head of product at Conveyor, discusses how they automate the response to security questionnaires and focus on relieving the burden on customer trust offices overwhelmed by extensive review processes. Chris is joined by our panelists, Steve Gentry, advisor at Cognate Cyber, and Eduardo Ortiz-Romeu, vp, global head of cybersecurity at Techtronic Industries.

    Huge thanks to our sponsor, Conveyor

    Conveyor’s AI Agent, Sue, automates the entire security review process by handling every customer request for security documents and answering security questionnaires. She also coordinates every step in-between like tagging SMEs, updating tickets, and collaborating with other teams so you do less busywork and your deals close faster. Learn more at Conveyor.com.
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あらすじ・解説

Customer security reviews often miss their mark, leaving organizations scrambling to compensate with extensive questionnaires that divert attention away from genuine risk management. The inconsistency of these processes and the lack of clear authority or visibility contribute to prolonged timelines and increased frustration. So, how can companies maintain trust without drowning in the complex processes that come with these reviews?

In this episode, Chris Gomes, head of product at Conveyor, discusses how they automate the response to security questionnaires and focus on relieving the burden on customer trust offices overwhelmed by extensive review processes. Chris is joined by our panelists, Steve Gentry, advisor at Cognate Cyber, and Eduardo Ortiz-Romeu, vp, global head of cybersecurity at Techtronic Industries.

Huge thanks to our sponsor, Conveyor

Conveyor’s AI Agent, Sue, automates the entire security review process by handling every customer request for security documents and answering security questionnaires. She also coordinates every step in-between like tagging SMEs, updating tickets, and collaborating with other teams so you do less busywork and your deals close faster. Learn more at Conveyor.com.
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