Elisha Cavanaugh joins host Meg McKeen for a conversation recorded during an intimate gathering of women in insurance in Seattle on the Bound & Determined℠ Live in 2025 tour. Elisha reflects on her journey into insurance agency ownership - and as an empathetic leader - a quality that is very much in demand today. We chat about the inverse relationship between our desire to take risks and our age, the reasons we hesitate to ask for help, and the glorification of overwork that is rampant in our industry. Thanks for being with me in Seattle, Elisha!

Elisha Cavanaugh is the owner of Sound Pacific Insurance, an independent agency in Tacoma, Washington, specializing in personal lines. With over two decades in the industry, Elisha started as a teen answering phones and eventually launched her own agency in 2012. In 2024, Sound Pacific Insurance was honored as the Rough Notes Cover Agency of the Year—a reflection of Elisha’s commitment to doing business the right way and building lasting client relationships. She’s an active voice in the industry, serving on multiple carrier councils and mentoring other women in insurance. Elisha leads with grit, heart, and humor, balancing her professional drive with a deep commitment to her family and community.

Bound & Determined℠ Live in 2025 is presented by RISE: Empowering Women in Insurance™ by Liberty Mutual, a program dedicated to bringing women in insurance together through connection, education, recognition, insights and allyship. Join us in the RISE LinkedIn Community today.

• Connect with Elisha on LinkedIn
• This gathering was hosted in the beautiful offices of Safeco Insurance in downtown Seattle
• The Bound & Determined℠ Live in 2025 tour has ended. If you'd like to collaborate with Meg to plan a gathering for women in insurance in your community, message Meg here.
• Have a question for Meg? Submit it here and she may answer it on a future episode.

To learn more about this podcast, and the work Meg McKeen does to support insurance professionals, visit Adjunct Advisors. To receive To Taking the Risk, the monthly newsletter Meg curates, including updates on her #digitalnomad adventures, subscribe here.

Love the podcast? To show your support, consider leaving a positive review here, sharing this episode with a friend, or making a financial contribution here. Thank you for listening!

Kay Martin joins host Meg McKeen for a conversation recorded during an intimate gathering of women in insurance in Missoula, Montana on the Bound & Determined℠ Live in 2025 tour. Kay reflects on burnout - and the private struggle many claims professionals are experiencing today - as well as her experience leading an intergenerational team today. We chat about feeling pigeon-holed in our area of expertise and share more about learning to trust your gut. Thanks for being with me in Montana, Kay!

An expert in carrier claims processes, Kay joined HUB International as the Workers’ Compensation Claims Manager in May of 2016. Kay coordinates interactions between employers and carriers, including claim reviews, loss run reviews, reserve reviews and return to work assistance, and works with HUB‘s producers and clients to customize claims programs, tailored to their unique business needs.

Prior to joining HUB International, Kay worked as a claims adjuster handling workers’ compensation claims in MT, AZ, CO, ID, NE, NV, OR, SD, TX, UT, and WY. Kay’s career includes experience with Liberty Mutual and AmTrust North America.

Kay holds a Montana Adjuster License, a Montana Workers’ Compensation Claims Examiner Designation, an Idaho Independent Adjuster License, a Certified Idaho Workers’ Compensation Specialist Designation, and a Wyoming Adjuster License. She has also earned an Associate in Claims designation from the nationally recognized industry leader, The Institutes.

Kay has embraced the Missoula lifestyle since arriving in 1998. She loves the community and the outdoors. She enjoys volunteering, running, hiking, camping, golfing and reading.

Bound & Determined℠ Live in 2025 is presented by RISE: Empowering Women in Insurance™ by Liberty Mutual, a program dedicated to bringing women in insurance together through connection, education, recognition, insights and allyship. Join us in the RISE LinkedIn Community today.

• Connect with Kay on LinkedIn
• This gathering was hosted in the Lounge at The Roxy, a non-profit theater in Missoula, Montana
• The Bound & Determined℠ Live in 2025 tour has ended. If you'd like to work with Meg to plan a gathering for women in insurance in your community, message Meg here.
• Have a question for Meg? Submit it here and she may answer it on a future episode.

To learn more about this podcast, and the work Meg McKeen does to support insurance professionals, visit Adjunct Advisors. To receive To Taking the Risk, the monthly newsletter Meg curates, including updates on her #digitalnomad adventures, subscribe here.

Love the podcast? To show your support, consider leaving a positive review here, sharing this episode with a friend, or making a financial contribution here. Thank you for listening!

Michelle Raue joins host Meg McKeen for a conversation recorded during an intimate gathering of women in insurance in Nashville on the Bound & Determined℠ Live in 2025 tour. Michelle reflects on aging - and ageism - and the wisdom she's gleaned throughout her career - and life. Michelle is witty and she is honest - and together we share about our mutual distaste for networking - at least in the traditional sense - and unite in our support for more mental health support in the workplace. Thanks for sharing this experience with us in Nashville, Michelle!

Michelle Raue is a seasoned leader with over 30 years in the property and casualty insurance industry. Throughout her experience, currently as EVP, Chief Claims and Transformation Officer at Preferred Mutual Insurance Company, and previously with Lyft and State Auto, Michelle has been known for driving innovation, operational excellence, and transformative change.

Michelle holds a BS in Finance from the University of South Alabama and has completed advanced AI courses at MIT Sloan. She is actively shaping AI regulations in insurance through NAMIC and is passionate about talent development, serving as Chair of the STEM Connector’s Women in Insurance Catalyst Committee and an Advisory Board Member for RISE Professionals. In 2024, she was named RISE Professionals Mentor of the Year.

Bound & Determined℠ Live in 2025 is presented by RISE: Empowering Women in Insurance™ by Liberty Mutual, a program dedicated to bringing women in insurance together through connection, education, recognition, insights and allyship. Join us in the RISE LinkedIn Community today.

Bound & Determined℠ Live in Nashville is presented by Market Retrievers. Market Retrievers helps insurance professionals through digital marketing, social media, and content strategy. Learn more at marketretrievers.com.

• Connect with Michelle Raue on LinkedIn
• This gathering was hosted in the beautiful and luxe coworking space, The Sapphire Suite, in Franklin, Tennessee.
• The Bound & Determined℠ Live in 2025 tour has ended. If you'd like to work with Meg to plan a gathering for women in insurance in your community, message Meg here.
• Have a question for Meg? Submit it here and she may answer it on a future episode.

To learn more about this podcast, and the work Meg McKeen does to support insurance professionals, visit Adjunct Advisors. To receive To Taking the Risk, the monthly newsletter Meg curates, including updates on her #digitalnomad adventures, subscribe here.

Love the podcast? To show your support, consider leaving a positive review here, sharing this episode with a friend, or making a financial contribution here. Thank you for listening!