Today, we take on a difficult conversation sparked by the tragic killing in Biddeford, Maine, and other deeply disturbing events that have unfolded in recent months. Beyond the individual tragedies is something even more troubling: a growing tendency to normalize horrific, immoral, and dehumanizing behavior.

We see it in our politics. We see it in our communities. We see it in the way people talk about—and sometimes treat—one another. And when that behavior becomes normalized, we risk losing our ability to recognize just how wrong it is.

As OD and HR practitioners, we are at choice. Do we simply get caught in the current of toxic behavior and cultures, quietly adapting to what has become "normal"? Or do we have the courage to call it what it is?

What is our responsibility when the world around us becomes increasingly toxic? How do we create organizations where humanity, dignity, respect, and psychological safety aren't just words on a wall—but values we actively defend?

And maybe this isn't just an HR or OD issue. Maybe it starts with all of us—in the small choices we make every day. A little more curiosity. A little less judgment. An act of kindness toward a stranger. A decision to see the person in front of us as a human being, even when we disagree.

We can't fix everything that's wrong in the world. But perhaps we can influence the spaces we occupy, the cultures we create, and the way we treat the people we encounter.

Maybe that's where change begins.

In this episode, we uncover one of Joyce's most unusual leadership tools—her famous paper plate journals. (Yes, we'll explain.) Over the years, Joyce captured hard-earned insights about what great HR really looks like, jotting them down on paper plates that became her personal leadership playbook.

Together, we revisit those notes as Joyce shares her practical "rules of the road" for HR professionals. Bob, seeing many of them for the first time, reacts in real time, sparking the kind of candid conversation listeners have come to expect.

These aren't theories you'll find in academic textbooks or the latest HR workshop. They're lessons forged through decades of experience—practical, timeless, and surprisingly relevant for anyone leading people today.

And why paper plates? Joyce discovered they were more durable, more portable, and far more coffee- and sweat-proof than a legal pad. Sometimes the best ideas begin in the most unexpected places.

What can today's leaders learn from the bold experiment that created American democracy 250 years ago? Joyce explores the Constitution as an enduring lesson in leadership, systems thinking, and the power of constructive disagreement.

Looking through the lens of organizational development, she explores the Constitution as one of history's most audacious leadership experiments—a bold attempt to design a nation where power is shared, disagreement is expected, and progress depends on conversation rather than conquest. I

t's a timely reminder that democracy, like every healthy organization, isn't self-sustaining. It requires courage, compromise, and people willing to keep coming back to the table.

In today’s episode, Joyce shares an essay she wrote back in 2019 entitled, Maine Voices: In time of turmoil, let’s recommit to our grand democratic experiment.

In today’s episode, we revisit the work of Peter Drucker, widely considered the father of modern management. Drawing from his book, The Daily Drucker, we share several insights that have profound implications for organization development and human resources. While Drucker is often remembered as a business guru and management consultant, his writings are filled with practical wisdom about people, purpose, effectiveness, and leadership.

This is our second visit to Drucker’s work because his ideas continue to challenge us to think differently about organizations and what it really means to get the right things done. If you’re an OD or HR practitioner looking for timeless principles that still speak powerfully to today’s workplace realities, this episode is for you.

Some ideas don’t age. Drucker’s observations from decades ago may be exactly what today’s leaders need to hear.

In today's episode, Bob shares a list he developed of the conditions that help accelerate cultural change in today's fast-paced environment. The list isn't based on theory or the latest management fad. It's drawn from his experience observing what was present when organizational change moved quickly—and actually stuck.

Joyce adds her perspective, and the sparks begin to fly when she admits her instinctive resistance to change happening too quickly. She also argues that Organizational Development carries an important responsibility: setting the thermostat for change by helping create the conditions where meaningful change can take root, grow, and endure.
The conversation explores the tension between speed and sustainability. Along the way, Bob and Joyce discover that some surprisingly simple actions can have an outsized impact on successful change.

As a teaser, here are a few items from Bob's list:
• Be grounded in the business. Understand how work really gets done, not just how it appears on an organization chart.
• Have an OD presence where decisions are made. The OD practitioner serves as a trusted thought partner to the CEO and senior leadership team.
• Engage a vertical slice of the organization. Involve people from different levels and functions to assess readiness for change and provide feedback as the change unfolds.

Join us as we explore what it really takes to accelerate change without sacrificing the conditions that make it sustainable. You may discover that the "secret ingredients" are less about sophisticated change models and more about a handful of practical choices that leaders make every day.

In this episode, we use a bit of lateral thinking to explore a provocative question: What can organizations learn from healthy families?

Joyce introduces a list of characteristics commonly found in healthy families, and together we examine how these traits might apply to organizational culture. Which qualities translate well to the workplace? Where do the parallels break down? And where might seemingly positive family values create unintended consequences?

Many of us cringe when leaders describe their company as "a family." While the phrase can evoke warmth, belonging, and mutual support, it can also signal blurred boundaries, favoritism, unhealthy loyalty, or expectations that employees put the organization's needs ahead of their own.

With that tension as our backdrop, we dive into a lively conversation about the traits of healthy families and what they might teach us about creating healthier, more human workplaces. The discussion led us to some conclusions that surprised even us.

Join us and see where the conversation takes you.

In today’s episode, we wrestle with a tension many OD practitioners quietly carry: wanting our work to matter without wanting to be the center of attention.

Much of what we do happens behind the scenes — coaching leaders, shaping conversations, diffusing conflict, and helping teams succeed in ways that are often invisible to others. When things go well, the leader or team rightfully gets the credit. In many ways, that’s exactly how OD work is supposed to work.

But if we’re honest, there are moments when the lack of acknowledgment can sting. At the same time, many of us feel uncomfortable when the spotlight turns our way. We deflect praise, minimize our contributions, or almost cringe when recognition comes too directly.

So what is this tension really about? Is it humility? Professional identity? Ego? Or simply the complicated reality of doing work that is deeply relational, highly influential, and often hard to see?

In this conversation, we explore the quiet paradox of OD work: helping others shine while remaining mostly invisible ourselves — and the mixed emotions that come with that role.

In this episode, we dive into the provocative assertion by W. Warner Burke that much of today’s change management work is not truly Organizational Development.

That may sound surprising. After all, many OD practitioners spend much of their time helping organizations navigate change. So how could change management not be OD?
As we explore Burke’s perspective, we find ourselves agreeing that his argument has more merit than many might initially think.

At the center of the debate is the idea that much of modern change management — particularly as practiced by large consulting firms such as Deloitte and McKinsey & Company — tends to focus heavily on implementation, project plans, communications strategies, training rollouts, and adoption metrics. While these approaches may improve execution, Burke argues they often lack the deeper human and systemic foundations that have traditionally defined OD.

Joyce and Bob reflect on examples from their own consulting work where change efforts were grounded in core OD principles. Rather than rushing to implementation, they describe the importance of first diagnosing what is really happening in the organization — understanding the culture, relationships, dynamics, and underlying patterns driving behavior.

They also explore how effective OD-based change relies on collaboration, co-creation, participation, and leveraging an understanding of human behavior to build solutions with people rather than imposing solutions on them. In their experience, sustainable change happens not simply through execution discipline, but through engaging the organization in meaningful ways that create ownership, trust, learning, and commitment.

Whether you are an OD practitioner, consultant, leader, or someone trying to help organizations change effectively, this episode challenges us to rethink what meaningful organizational change really requires.