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In an increasingly interconnected global economy, supply chains have evolved beyond isolated, industry-specific structures. Instead, they operate as part of a broader, dynamic ecosystem known as the “citizen supply chain.” In the first of two conversations, CGI Vice-Presidents Charlotta Wark (Global Industries) and Helena Jochberger (Global Industry Lead for Manufacturing) join Peter Warren to explore how this concept redefines traditional supply chains by emphasizing their collective role in sustaining daily life and ensuring economic stability.

The concept of the "Citizen Supply Chain" examines how various industries must collaborate to support the everyday lives of citizens, looking beyond individual company supply chains to see how they interconnect to power modern society. Our discussion explores how supply chains are evolving in response to global uncertainties, with trends like friend-shoring and re-shoring reshaping manufacturing and other sectors.

• Every company has a unique supply chain, but they all must work together to support citizen needs
• The citizen supply chain considers what industries must collaborate for daily life to function seamlessly
• Manufacturing faces particular challenges with complex global networks—car manufacturers and aerospace companies managing thousands of suppliers
• Data transparency and sharing between ecosystem partners is crucial for anticipating and responding to disruptions
• 94% of economists predict increased supply chain fragmentation leading to friend-shoring and re-shoring
• Companies like Apple are already moving production to "friendly" countries like India from China
• Supply chains and citizens have a reciprocal relationship—companies need stable societies, and societies need functioning supply chains

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