In this episode of Best Ideas Win, host Scott Perryman sits down with Dr. Jennifer Miles-Thomas, a urologist and healthcare leader, for an unfiltered conversation recorded live at AIMed 24.

From breaking barriers in a male-dominated surgical specialty to leading bold changes in telemedicine, data use, and AI, Dr. Miles-Thomas shares her story as a leader in Healthcare and why the future belongs to those who ask better questions and aren’t afraid to challenge the old playbook.

Key Takeaways:

• Crisis Creates Clarity

• Leadership Under Pressure Can Spark Innovation

• Innovation Requires Both Vision and Process

• Innovation Is a Process—Not a Project

• ROI in Innovation Must Be Measured on Both Sides

In this episode of Best Ideas Win, hosts Scott Perryman and Brian Paradis sit down with Dr. Mel Speisman—a seasoned internal medicine physician, educator, and now founder of the American College of Artificial Intelligence and Medicine. With over three decades of clinical experience and mentorship to more than 1,500 physicians, Dr. Speisman shares his remarkable pivot into the world of AI and why he believes the future of medicine lies at the intersection of data, empathy, and cross-disciplinary leadership.

Dr. Speisman discusses:

• His journey from professor to AI advocate

• The vision behind founding a first-of-its-kind professional society dedicated solely to AI in medicine

• The critical partnership between physicians and C-suite leaders for deploying AI responsibly

• Details about the upcoming AI in Medicine Conference in Chicago this September

• His roadmap for building an inclusive, credentialed fellowship community for AI-curious healthcare professionals

This episode is a must-listen for clinicians, health tech leaders, and innovators who want to understand what it really takes to integrate AI into clinical practice—ethically and practically.

🔗 Learn more about the American College of AI in Medicine at www.americancollegeaim.org

https://event.fourwaves.com/ssacaim

In series 3 episode 3 of the Best Ideas Win podcast, the CGA team embarks on a thought-provoking exploration of the complex issues surrounding workforce dynamics in the healthcare industry. From addressing burnout and stress to leveraging data and technology for personalized solutions, this episode covers it all. Whether you're a healthcare leader, a clinician, or someone interested in the intersection of technology and human resources, this episode provides valuable perspectives and actionable insights. Tune in to explore how healthcare can transform workforce management to create a more resilient and thriving environment for caregivers and patients alike.

Takeaways

• Healthcare needs to understand diverse workforce challenges, focusing on individual stressors.

• Addressing burnout is key to improving patient care and safety.

• Leaders must understand employee needs and integrate them into decision-making.

• AI offers quick, cost-effective solutions for workforce challenges.

• Consider both personal and professional aspects of healthcare workers for better wellbeing.

• Collaborative efforts and innovative thinking can transform healthcare workforce management.

In this episode of series 3 of The Best Ideas Win Podcast, host Scott Perryman is joined by co-host Eric Eskioglu, and guest Laura Edell as they delve into the challenges and strategies surrounding AI adoption in healthcare. Together, they explore the practical realities of AI adoption from the strategic investments required to build AI readiness, to the cultural shifts necessary for success. Instead of focusing on hype, this conversation breaks down how healthcare systems should allocate resources, define AI leadership roles, and measure success beyond just financial returns. This episode moves into real-world applications of AI in healthcare, exploring how organizations at different budget levels,from $100,000 to $100 million, should prioritize their AI investments. From building a strong data foundation to the emerging role of a Chief AI Officer (CAIO), the discussion highlights the key strategic decisions that can guide the future of AI-powered healthcare.

Takeaways

• AI adoption in healthcare requires a strong cultural foundation.

• A clear AI strategy is essential for effective implementation.
• Data quality is critical; garbage in, garbage out applies to AI.
• Psychological safety in the workplace fosters innovation and risk-taking.
• Fractional leadership roles can optimize resource allocation in healthcare.
• Collaboration with technology partners should focus on problem-solving, not just purchasing solutions.

• Healthcare systems must evolve to integrate AI into workflows.

• Investing in AI requires a balance between innovation and measurable ROI.

• Because data breaches in healthcare can be extremely costly in multiple domains, cybersecurity investments are crucial.

• Workforce Retention
• Trends in Supplemental Benefits
• Addressing Employer Challenges
• Technology in Benefits Delivery
• Holistic Approach to Employee Benefits
• Understanding Employee Needs
• Evolving Client Relationships
• Cross-Functional Collaboration in Benefits
• Strategic Asset of Employee Benefits
• Same Day Pay and Innovative Solutions
• Understanding Employee Financial Needs
• The Importance of Financial Literacy
• Dynamic Benefits for a Diverse Workforce
• Voluntary Benefits and Employee Support
• The Future of Healthcare Benefits

Summary

In this episode, Scott Perryman and co-hosts Brian Paradis and Brian Spichak engage with Shauna Washington, who leads workforce development at Trinity Health. They discuss the evolution of workforce development in healthcare, the distinction between talent acquisition and workforce development, and the importance of creating career pathways for entry-level roles. Shauna shares insights on navigating barriers to workforce development, the significance of community partnerships, and the challenges posed by state-specific policies. The conversation also touches on innovative solutions for workforce housing and the metrics that keep leaders awake at night. Shauna emphasizes the need for courage in addressing workforce challenges and the importance of advocacy for supportive policies.

Takeaways

• Workforce development is essential for addressing healthcare shortages.
• Creating career pathways for entry-level roles can enhance retention.
• Community partnerships are crucial for removing barriers to employment.
• Understanding state-specific policies is vital for effective workforce development.
• Innovative housing solutions can support workforce stability.
• Talent acquisition and workforce development serve different but complementary roles.
• Engaging in policy advocacy can advance workforce initiatives.
• Navigating barriers requires collaboration with community resources.
• Courage and creativity are necessary for workforce development leaders.
• Continuous investment in workforce development yields long-term benefits.

Topics

• Introduction to Workforce Development
• Understanding Talent Acquisition vs. Workforce Development
• The Importance of Entry-Level Roles in Healthcare
• Navigating Barriers to Workforce Development
• Community Partnerships for Barrier Removal
• The Role of Housing in Workforce Development
• Metrics That Matter in Talent Acquisition
• Addressing Workforce Shortages
• Tailoring Workforce Development for Rural Communities
• Future Goals in Workforce Development
• The Importance of Co-Creation and Community Engagement

• Flexibility in work schedules is crucial for attracting and retaining talent.
• Healthcare organizations must focus on employee engagement and value.
• Technology can enhance workforce flexibility but must be user-friendly.
• Patients today prioritize access and convenience in healthcare services.
• Primary care plays a vital role in navigating the healthcare system.
• Healthcare systems should design access thoughtfully to improve patient care.
• Caring about employees leads to better retention and organizational culture.
• Simplicity in healthcare processes can lead to better outcomes.
• Strategic planning is essential for addressing community health needs.