In this episode of the Best Ideas Win podcast, host Scott Perryman is joined by Eric Eskioglu and Brian Spisak for a candid discussion on what it really takes to improve patient access.

They explore why innovation often falls short—becoming “innovation theater”—and how leaders can move from insight to frontline implementation. From the lessons of COVID-era decision-making to the power of job-demand diagnostics, dynamic scheduling, and change management, the conversation highlights practical strategies to build human capacity and deliver meaningful outcomes.

Whether you’re a healthcare leader, clinician, or innovator, you’ll gain insights on designing systems that serve both patients and providers, breaking silos, and ensuring technology actually improves care instead of adding new burdens.

In Part 2 of "Defining Healthcare Access: More Than Just Appointments" from the Best Ideas Win healthcare access series, host Scott Perryman returns with the Csuite Growth Advisors team to go deeper into unpacking what access means in healthcare. Building on the foundational insights from Episode 1, this conversation takes a sharper focus on the structural and systemic issues that make access so complex—and so urgent to address.

From workforce shortages and outdated care delivery models to policy misalignments and underfunded infrastructure, this episode examines why even well-intentioned efforts often fall short. The team also explores what it will take to break through these barriers—including the mindset shifts and innovations already emerging across the healthcare landscape.

In this kickoff episode of the Best Ideas Win healthcare access series, host Scott Perryman is joined by the Csuite Growth Advisors team to unpack one of the most complex issues in healthcare: access.

Together, they explore what “access” truly means from multiple perspectives. The discussion goes far beyond scheduling appointments, touching on access to information, compassion, affordability, insurance coverage, mental health, medications, and even the basic resources clinicians need to deliver care. The conversation highlights the interplay between internal system challenges, external pressures, and the trust patients must have in both providers and the system itself.

This episode sets the stage for a series that will challenge assumptions and dig into the barriers and opportunities shaping the future of healthcare access.

In this episode of Best Ideas Win, we revisit some of the most thought-provoking conversations from past episodes, spotlighting the voices, ideas, and innovations reshaping healthcare. This episode brings together a powerhouse lineup of clinicians, strategists, technologists, and leaders as they discuss healthcare's biggest challenges—and share bold solutions.

Key Takeaways:

• AI’s true potential in healthcare lies in enabling process change and enhancing the work of knowledge workers—not replacing them.
• Cyber resilience—not just security—is now the strategic imperative.
• Simple operational blind spots—like unaccounted equipment or duplicative supply chains—can cost systems millions.
• Curiosity is essential to innovation.

• • Collaborative, cross-system approaches accelerate change.
  • Building intrinsic motivation and purpose-driven environments can counteract burnout.
  • Implementing AI is only part of the challenge—interpreting outputs and storytelling with data is just as important.

In this episode of Best Ideas Win, host Scott Perryman sits down with Dr. Jennifer Miles-Thomas, a urologist and healthcare leader, for an unfiltered conversation recorded live at AIMed 24.

From breaking barriers in a male-dominated surgical specialty to leading bold changes in telemedicine, data use, and AI, Dr. Miles-Thomas shares her story as a leader in Healthcare and why the future belongs to those who ask better questions and aren’t afraid to challenge the old playbook.

Key Takeaways:

• Crisis Creates Clarity

• Leadership Under Pressure Can Spark Innovation

• Innovation Requires Both Vision and Process

• Innovation Is a Process—Not a Project

• ROI in Innovation Must Be Measured on Both Sides

In this episode of Best Ideas Win, hosts Scott Perryman and Brian Paradis sit down with Dr. Mel Speisman—a seasoned internal medicine physician, educator, and now founder of the American College of Artificial Intelligence and Medicine. With over three decades of clinical experience and mentorship to more than 1,500 physicians, Dr. Speisman shares his remarkable pivot into the world of AI and why he believes the future of medicine lies at the intersection of data, empathy, and cross-disciplinary leadership.

Dr. Speisman discusses:

• His journey from professor to AI advocate

• The vision behind founding a first-of-its-kind professional society dedicated solely to AI in medicine

• The critical partnership between physicians and C-suite leaders for deploying AI responsibly

• Details about the upcoming AI in Medicine Conference in Chicago this September

• His roadmap for building an inclusive, credentialed fellowship community for AI-curious healthcare professionals

This episode is a must-listen for clinicians, health tech leaders, and innovators who want to understand what it really takes to integrate AI into clinical practice—ethically and practically.

🔗 Learn more about the American College of AI in Medicine at www.americancollegeaim.org

https://event.fourwaves.com/ssacaim

In series 3 episode 3 of the Best Ideas Win podcast, the CGA team embarks on a thought-provoking exploration of the complex issues surrounding workforce dynamics in the healthcare industry. From addressing burnout and stress to leveraging data and technology for personalized solutions, this episode covers it all. Whether you're a healthcare leader, a clinician, or someone interested in the intersection of technology and human resources, this episode provides valuable perspectives and actionable insights. Tune in to explore how healthcare can transform workforce management to create a more resilient and thriving environment for caregivers and patients alike.

Takeaways

• Healthcare needs to understand diverse workforce challenges, focusing on individual stressors.

• Addressing burnout is key to improving patient care and safety.

• Leaders must understand employee needs and integrate them into decision-making.

• AI offers quick, cost-effective solutions for workforce challenges.

• Consider both personal and professional aspects of healthcare workers for better wellbeing.

• Collaborative efforts and innovative thinking can transform healthcare workforce management.

In this episode of series 3 of The Best Ideas Win Podcast, host Scott Perryman is joined by co-host Eric Eskioglu, and guest Laura Edell as they delve into the challenges and strategies surrounding AI adoption in healthcare. Together, they explore the practical realities of AI adoption from the strategic investments required to build AI readiness, to the cultural shifts necessary for success. Instead of focusing on hype, this conversation breaks down how healthcare systems should allocate resources, define AI leadership roles, and measure success beyond just financial returns. This episode moves into real-world applications of AI in healthcare, exploring how organizations at different budget levels,from $100,000 to $100 million, should prioritize their AI investments. From building a strong data foundation to the emerging role of a Chief AI Officer (CAIO), the discussion highlights the key strategic decisions that can guide the future of AI-powered healthcare.

Takeaways

• AI adoption in healthcare requires a strong cultural foundation.

• A clear AI strategy is essential for effective implementation.
• Data quality is critical; garbage in, garbage out applies to AI.
• Psychological safety in the workplace fosters innovation and risk-taking.
• Fractional leadership roles can optimize resource allocation in healthcare.
• Collaboration with technology partners should focus on problem-solving, not just purchasing solutions.

• Healthcare systems must evolve to integrate AI into workflows.

• Investing in AI requires a balance between innovation and measurable ROI.

• Because data breaches in healthcare can be extremely costly in multiple domains, cybersecurity investments are crucial.