In this episode of the Best Ideas Win podcast, host Scott Perryman is joined by Eric Eskioglu and Brian Spisak for a candid discussion on what it really takes to improve patient access.

They explore why innovation often falls short—becoming “innovation theater”—and how leaders can move from insight to frontline implementation. From the lessons of COVID-era decision-making to the power of job-demand diagnostics, dynamic scheduling, and change management, the conversation highlights practical strategies to build human capacity and deliver meaningful outcomes.

Whether you’re a healthcare leader, clinician, or innovator, you’ll gain insights on designing systems that serve both patients and providers, breaking silos, and ensuring technology actually improves care instead of adding new burdens.

In Part 2 of "Defining Healthcare Access: More Than Just Appointments" from the Best Ideas Win healthcare access series, host Scott Perryman returns with the Csuite Growth Advisors team to go deeper into unpacking what access means in healthcare. Building on the foundational insights from Episode 1, this conversation takes a sharper focus on the structural and systemic issues that make access so complex—and so urgent to address.

From workforce shortages and outdated care delivery models to policy misalignments and underfunded infrastructure, this episode examines why even well-intentioned efforts often fall short. The team also explores what it will take to break through these barriers—including the mindset shifts and innovations already emerging across the healthcare landscape.

In this kickoff episode of the Best Ideas Win healthcare access series, host Scott Perryman is joined by the Csuite Growth Advisors team to unpack one of the most complex issues in healthcare: access.

Together, they explore what “access” truly means from multiple perspectives. The discussion goes far beyond scheduling appointments, touching on access to information, compassion, affordability, insurance coverage, mental health, medications, and even the basic resources clinicians need to deliver care. The conversation highlights the interplay between internal system challenges, external pressures, and the trust patients must have in both providers and the system itself.

This episode sets the stage for a series that will challenge assumptions and dig into the barriers and opportunities shaping the future of healthcare access.