『Behind the Gates』のカバーアート

Behind the Gates

Behind the Gates

著者: Ed Chapman & Michael Herd
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Join us for wide-ranging conversations with guests from around the world as we approach every topic with Private Club management and leadership.


Who are your hosts?

Ed Chapman, CCM, PGA - a Club hospitality professional and current CEO of Royal Auckland & Grange Golf Club in New Zealand, who has worked in four countries on three continents over the past 20 years in Clubs.

Michael Herd - one of the industry's leading recruiters, Head of International Search & Consulting for Kopplin Kuebler & Wallace, and Club aficionado who has placed some of the best managers at some of the most distinguished Clubs in the world.


If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


FOLLOW

https://behindthegates.riverside.com/

LinkedIn: https://www.linkedin.com/company/behindthegatespodcast

2026 Ed Chapman & Michael Herd
ゴルフ マネジメント マネジメント・リーダーシップ 経済学
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  • Javier Reviriego | Curiosity & Education
    2026/08/23

    The conversation with Javier Reviriego, CEO of Real Club Valderrama, covers his journey to the role, the importance of education, leadership, experience, transition to hotel operations, curiosity, continuous improvement, preparing for board meetings, building trust and credibility, handling pressure and expectations, and professional tournaments and golf IQ.

    The conversation delves into the impact of tournaments on branding and positioning, the decision-making process for hosting Liv Andalusia, the transition to Valderrama, dealing with resistance and change, and considerations for changing roles. Javier shares insights on the challenges and opportunities associated with these themes, providing valuable perspectives for golf club management professionals.

    Takeaways

    • Passion for learning
    • Importance of education Tournaments as a Branding Strategy
    • Challenges of Transitioning to a New Role

    Chapters

    • 00:00 Journey to Valderrama
    • 02:52 The Role of Education
    • 05:56 Leadership and Experience
    • 08:06 Transition to Hotel Operations
    • 09:56 Curiosity and Continuous Improvement
    • 12:10 Preparing for Board Meetings
    • 14:48 Building Trust and Credibility
    • 18:58 Handling Pressure and Expectations
    • 24:53 Professional Tournaments and Golf IQ
    • 26:14 The Impact of Tournaments on Branding
    • 28:20 Decision Making for Hosting Liv Andalusia
    • 33:42 Transitioning to Valderrama
    • 36:22 Dealing with Resistance and Change
    • 42:46 Considerations for Changing Roles

    This episode is brought to you by

    Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven.

    Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates.

    SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses.

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    続きを読む 一部表示
    47 分
  • Review of the First 10 Episodes
    2026/08/02

    The podcast review covers a range of topics, including reflections on past episodes, Ryan Fox's Open Championship win, authenticity, candid moments, insights from Jim Rohrstaff, Denny Corby's perspective on hospitality and magic, Tom Wallace's journey and leveraged leadership, Sarab Singh's authenticity and empathy, Elaine Patterson's perspective on personal and professional prioritization, accepting the price of success, Chris DeChillo's perspective on compromise and tradition, and Scott Clark's transition from PGA professional to GM. The conversation covers a range of leadership and management topics, including delegation, career progression, team engagement, work-life harmony, adaptability, and podcast reflections. The guests share insights on leadership skills, career transitions, cultural understanding, and the importance of balance in work and personal life.

    Takeaways

    • Authenticity and candid moments are key themes throughout the episodes.
    • The importance of personal and professional prioritization for success and fulfillment. Delegation as a leadership skill
    • Balancing work and personal life

    Chapters

    • 00:00 Reflecting on Past Episodes
    • 01:21 Ryan Fox's Open Championship Win
    • 02:23 Authenticity and Candid Moments
    • 03:43 John Blanch's Experience with Ryan Fox and Cam Young
    • 04:45 Takeaways from Jim Rohrstaff's Episode
    • 08:34 Denny Corby's Insights on Hospitality and Magic
    • 13:11 Tom Wallace's Journey and Leveraged Leadership
    • 16:41 Sarab Singh's Authenticity and Empathy
    • 20:11 Elaine Patterson's Perspective on Personal and Professional Prioritization
    • 22:18 Accepting the Price of Success
    • 23:35 Chris DeChillo's Perspective on Compromise and Tradition
    • 24:19 Scott Clark's Transition from PGA Professional to GM
    • 24:51 Leadership and Delegation
    • 25:26 Career Progression and Adaptability
    • 28:03 Leadership and Team Engagement
    • 30:18 Work-Life Harmony
    • 38:09 Adaptability and Market Activation
    • 41:16 Podcast Reflection and Future Plans

    This episode is brought to you by

    Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com

    Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/

    SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    続きを読む 一部表示
    44 分
  • Nathanael Pietrzac-Swirc, CCM | How UGolf is Transforming Global Golf Management
    2026/07/19

    Join us as we explore the global golf industry with Nathanael Pietrzac-Swirc, CCM, CEO of UGolf International. Discover insights on international golf management, leadership challenges across cultures, and the booming development of golf in Africa and emerging markets.

    Chapters

    00:00 Introduction to Nathaniel Piazak-Svertz

    00:59 Nathaniel's Journey in Golf Management

    04:08 Choosing UGolf: A Calculated Bet

    09:10 UGolf's Global Operations and Management

    11:37 Motivating and Training Staff in Africa

    15:43 Challenges of Training and Service Standards

    24:28 Government Investment in Golf in Africa

    28:48 Future of Golf Development in Africa

    31:38 Navigating Historical Context in Golf Development

    35:11 Lessons Learned in Leadership and Management

    UGolf International - https://ugolf-international.com

    CMAE (Club Management Association of Europe) - https://www.cmae.org

    This episode is brought to you by

    Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com

    Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/

    SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    続きを読む 一部表示
    40 分
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