The conversation with Javier Reviriego, CEO of Real Club Valderrama, covers his journey to the role, the importance of education, leadership, experience, transition to hotel operations, curiosity, continuous improvement, preparing for board meetings, building trust and credibility, handling pressure and expectations, and professional tournaments and golf IQ.

The conversation delves into the impact of tournaments on branding and positioning, the decision-making process for hosting Liv Andalusia, the transition to Valderrama, dealing with resistance and change, and considerations for changing roles. Javier shares insights on the challenges and opportunities associated with these themes, providing valuable perspectives for golf club management professionals.

Takeaways

• Passion for learning
• Importance of education Tournaments as a Branding Strategy
• Challenges of Transitioning to a New Role

Chapters

• 00:00 Journey to Valderrama
• 02:52 The Role of Education
• 05:56 Leadership and Experience
• 08:06 Transition to Hotel Operations
• 09:56 Curiosity and Continuous Improvement
• 12:10 Preparing for Board Meetings
• 14:48 Building Trust and Credibility
• 18:58 Handling Pressure and Expectations
• 24:53 Professional Tournaments and Golf IQ
• 26:14 The Impact of Tournaments on Branding
• 28:20 Decision Making for Hosting Liv Andalusia
• 33:42 Transitioning to Valderrama
• 36:22 Dealing with Resistance and Change
• 42:46 Considerations for Changing Roles

This episode is brought to you by

Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven.

Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates.

SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses.

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The podcast review covers a range of topics, including reflections on past episodes, Ryan Fox's Open Championship win, authenticity, candid moments, insights from Jim Rohrstaff, Denny Corby's perspective on hospitality and magic, Tom Wallace's journey and leveraged leadership, Sarab Singh's authenticity and empathy, Elaine Patterson's perspective on personal and professional prioritization, accepting the price of success, Chris DeChillo's perspective on compromise and tradition, and Scott Clark's transition from PGA professional to GM. The conversation covers a range of leadership and management topics, including delegation, career progression, team engagement, work-life harmony, adaptability, and podcast reflections. The guests share insights on leadership skills, career transitions, cultural understanding, and the importance of balance in work and personal life.

Takeaways

• Authenticity and candid moments are key themes throughout the episodes.
• The importance of personal and professional prioritization for success and fulfillment. Delegation as a leadership skill
• Balancing work and personal life

Chapters

• 00:00 Reflecting on Past Episodes
• 01:21 Ryan Fox's Open Championship Win
• 02:23 Authenticity and Candid Moments
• 03:43 John Blanch's Experience with Ryan Fox and Cam Young
• 04:45 Takeaways from Jim Rohrstaff's Episode
• 08:34 Denny Corby's Insights on Hospitality and Magic
• 13:11 Tom Wallace's Journey and Leveraged Leadership
• 16:41 Sarab Singh's Authenticity and Empathy
• 20:11 Elaine Patterson's Perspective on Personal and Professional Prioritization
• 22:18 Accepting the Price of Success
• 23:35 Chris DeChillo's Perspective on Compromise and Tradition
• 24:19 Scott Clark's Transition from PGA Professional to GM
• 24:51 Leadership and Delegation
• 25:26 Career Progression and Adaptability
• 28:03 Leadership and Team Engagement
• 30:18 Work-Life Harmony
• 38:09 Adaptability and Market Activation
• 41:16 Podcast Reflection and Future Plans

This episode is brought to you by

Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com

Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/

SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Join us as we explore the global golf industry with Nathanael Pietrzac-Swirc, CCM, CEO of UGolf International. Discover insights on international golf management, leadership challenges across cultures, and the booming development of golf in Africa and emerging markets.

Chapters

00:00 Introduction to Nathaniel Piazak-Svertz

00:59 Nathaniel's Journey in Golf Management

04:08 Choosing UGolf: A Calculated Bet

09:10 UGolf's Global Operations and Management

11:37 Motivating and Training Staff in Africa

15:43 Challenges of Training and Service Standards

24:28 Government Investment in Golf in Africa

28:48 Future of Golf Development in Africa

31:38 Navigating Historical Context in Golf Development

35:11 Lessons Learned in Leadership and Management

UGolf International - https://ugolf-international.com

CMAE (Club Management Association of Europe) - https://www.cmae.org

This episode is brought to you by

Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com

Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/

SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

We are joined by M. Kent Johnson, CCM, CCE, ECM, the GM/COO of Baltimore Country Club.

The conversation explores the importance of work-life harmony and fostering a positive work culture in club management. It delves into the challenges of balancing work and personal life, the definition of work-life harmony, and the strategies for building a positive work culture. The conversation covers the importance of maintaining non-negotiable standards, adapting values, and learning from mistakes.

It also delves into the challenges of correcting people, transitioning to leadership roles, empowering and letting go, the importance of asking questions, and the role of governance and leadership in organizational culture.

Takeaways

• Work-life harmony
• Creating a positive work culture Non-negotiable standards
• Learning from mistakes

Chapters

• 00:00 Balancing Work and Life
• 10:04 Building a Positive Work Culture
• 21:49 Maintaining Non-Negotiable Standards
• 26:53 Empowering and Letting Go
• 38:50 The Role of Governance and Leadership

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation.

Takeaways

• Importance of authenticity in podcast conversations
• Engaging the audience and encouraging participation

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Links

https://www.linkedin.com/in/edchapmanclubindustryleader/

https://www.linkedin.com/in/michael-herd-2686598b/

In this podcast episode, Chris DeChillo shares insights on authenticity in leadership and the value proposition in club restaurants. He discusses his background, career beginnings, and the transition from hotels to clubs.

Additionally, he explores the role of authenticity in leadership and the importance of coaching for leadership development. The conversation covers empowerment, authenticity, values, leadership, coaching, curiosity, and fun in the context of the hospitality industry. It emphasizes the importance of being authentic, empowering team members, understanding personal values, and fostering a culture of curiosity and fun in leadership.

Takeaways

• Authenticity in leadership
• Value proposition in club restaurants Be yourself
• Empower your team
• Curiosity and interest in others
• Values exercise
• Leadership and fun
• Leadership and empowerment

Chapters

• 00:00 Introduction to Chris DeChillo
• 06:40 The Role of Authenticity in Leadership
• 25:37 Coaching and Authenticity
• 31:59 Coaching and Personal Values
• 41:03 Leadership and Fun

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation covers Elaine Patterson's professional career, her experience as the spouse of a club manager, and the challenges of relocation. It delves into the importance of authenticity, personal growth, and prioritising personal and professional life.

The conversation covers various aspects of being married to a club manager, including the impact on relationships, the importance of perspective, and the unique dynamics of the club industry. It also delves into the significance of communication, setting boundaries, and finding joy in the experience.

Takeaways

• Authenticity in leadership
• The importance of prioritising personal and professional life. Perspective and self-understanding are crucial for navigating the challenges of being married to a club manager.
• Communication, setting boundaries, and finding joy in the experience are key to a successful relationship with a club manager.

Chapters

• 00:00 Introduction and Professional Career
• 04:54 Married to a Club Manager
• 09:50 HR and Leadership in Different Industries
• 14:54 Finding a Thought Partner
• 19:56 Authenticity and Personal Growth
• 24:52 Prioritising Personal and Professional Life
• 29:55 Relocation and Decision-Making
• 37:29 The Importance of Perspective
• 55:24 The Unique Dynamics of the Club Industry

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Sarab Singh, of Corporate Sherpas, shares insights on change leadership, modern leadership, and the importance of a learning mindset. He discusses the challenges of leading in a VUCA environment, the role of authentic leadership, and the neuroscientific approach to decision making. The conversation delves into various aspects of effective leadership, communication, and change management. It explores the challenges of leadership, the importance of empathy and active listening, and the value of setting up experiments to drive change. Additionally, it emphasizes the significance of building strong relationships and social capital within a team.

Takeaways

• Authentic leadership is essential in a VUCA environment.
• A growth mindset and a learning-oriented approach are crucial for modern leaders. Effective leadership requires empathy and active listening.
• Setting up experiments and learning from failure are essential for driving change.

Chapters

• 00:00 Introduction to Corporate Sherpas
• 07:48 Learning Mindset and Neuroscientific Approach
• 25:52 Navigating Leadership Challenges
• 31:06 Empathy and Active Listening
• 36:09 The Value of Setting Up Experiments
• 42:24 Navigating the Change Curve
• 47:28 The Importance of Social Capital

Links

Corporate Sherpas

https://corporate-sherpas.au

Apple Podcasts

https://podcasts.apple.com › podcast › base-camp-a-cor...

This episode is brought to you by

• Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
• Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
• SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!