エピソード

  • Ep 5 | The Power Of Lived Experience: Inspiring Hope, Healing And Change

    Ep 5 | The Power Of Lived Experience: Inspiring Hope, Healing And Change
    2026/07/09
    Jim Callahan, CEO of TURN Behavioral Health Services, interviews Dr. Wendy Broughton, COO, about her journey and leadership. Wendy shares her pride in her daughter's graduation and the impact of TURN's work on her family. She discusses the recent strategic retreat, highlighting the board's engagement and vision. Wendy emphasizes the importance of compassion in treatment, noting that therapeutic relationships are crucial for client success. She recounts her 28-year career at TURN, from program manager to COO, and stresses the value of lived experience in the workforce. Wendy also touches on the use of AI in therapy and the rewarding aspects of her role.OutlineIntroduction and WelcomeJim Callahan introduces the Behavioral Health Brief podcast, emphasizing the mission of TURN Behavioral Health Services to improve lives through compassion and expertise.Jim welcomes Dr. Wendy Broughton, TURN's Chief Operating Officer, to discuss leadership, lived experience, and the journey of turning personal recovery into a lifelong commitment to helping others.Wendy expresses her excitement about being on the podcast and reflects on their 10-year working relationship.Jim highlights the growth of TURN from 2006 to 2026, noting the significant achievements and challenges they have faced together.Wendy's Personal MilestoneWendy shares her recent personal milestone of her daughter graduating from UCSB, expressing pride and mixed emotions about her daughter growing up.Wendy recounts how her daughter has been involved with TURN since childhood, donating toys and clothes to the women's residential program, which helped shape her character and sense of giving back.Jim asks Wendy to reflect on specific moments during her daughter's college years, and Wendy shares her daughter's inclusive nature and how she always made sure everyone had a friend.Wendy proudly mentions her daughter's achievements, including finishing her classes early and securing a full-time job in wealth management.Strategic Retreat InsightsJim asks Wendy about the recent strategic retreat with the board, and Wendy praises the board members for their personal experience and dedication to the cause.Wendy describes the retreat as highly engaging, with board members actively participating and providing valuable feedback.Jim and Wendy discuss the importance of the board setting a clear vision and direction for TURN, which they refer to as the "North Star."Wendy highlights the board's commitment to leveling up and engaging at a higher level, contributing to the organization's growth and success.Compassion and Therapeutic RelationshipsJim and Wendy discuss the importance of compassion in their work, emphasizing the need to provide a soft place for clients to land without judgment.Wendy explains that the therapeutic relationship is the number one predictor of successful treatment, and the counselor's empathy and compassion are crucial for client success.Jim shares a story from a guest on his previous podcast, illustrating how compassion can change a client's perception of a program.Wendy reflects on her own journey at TURN, starting as a program manager and evolving into the COO, highlighting the growth and changes she has witnessed over the years.Mentorship and Career DevelopmentJim and Wendy discuss the importance of mentorship and coaching within TURN, with Wendy emphasizing the privilege of imparting wisdom and lessons learned.Wendy shares a personal story about encouraging a program manager to take her licensing exam, which she passed, and how this boosted her confidence and career prospects.Jim and Wendy talk about the value of aligning personal missions with the company's mission, creating a win-win situation for both the employee and TURN.Wendy advises new employees to take care of their own issues and traumas, as suppressing them can lead to burnout, and to be authentic in their work with clients.Guiding Principles and Workforce DiversityJim and Wendy discuss the guiding principles of people, culture, and growth, which drive their decision-making and organizational values.Wendy emphasizes the importance of putting people first, understanding client needs, and maintaining a supportive culture for staff.Wendy highlights the value of lived experience and diverse backgrounds in the workforce, noting that TURN embraces individuals with unique experiences to provide authentic and effective care.Jim encourages listeners to explore opportunities at TURN, whether through internships, volunteering, or career transitions, emphasizing the diverse modalities and growth opportunities available.Treating the Whole PersonJim asks Wendy about the practice of treating the whole person, not just the diagnosis, and Wendy explains the importance of understanding the client's entire dynamic and context.Wendy uses the example of a client with substance use disorder, who might be self-medicating undiagnosed mental illness, to illustrate the need for a comprehensive approach.Jim shares ...
    続きを読む 一部表示
    46 分
  • Ep. 4 | Recovery In Action: Turning Second Chances Into Hope, Purpose And Change

    Ep. 4 | Recovery In Action: Turning Second Chances Into Hope, Purpose And Change
    2026/07/09
    Jim Callahan, CEO of TURN Behavioral Health Services, hosts a podcast episode featuring Sharon Hill, a program manager with 26 years at TURN. Sharon shares her journey from Compton to addiction, homelessness, and incarceration. She highlights her recovery, starting with a pivotal conversation with a police officer and treatment at California Institute for Women. Sharon discusses her work at Casa Aurora, a reentry program for women, emphasizing the importance of self-discovery, vocational training, and community partnerships. She notes the program's success, including five participants now employed by TURN. Sharon stresses the need for honest observation and treatment for those struggling with addiction.Sharon Hill's Introduction and Personal BackgroundJim Callahan introduces the podcast, emphasizing the mission of TURN Behavioral Health Services to improve lives.Jim introduces Sharon Hill, the program manager at TURN and Casa Roi, highlighting her 26-year tenure with the organization.Sharon begins her story, sharing her birth in Pensacola, Florida, and upbringing in Compton, California, emphasizing the stability and love in her home.Sharon discusses her early introduction to alcohol at age 13 and how it led to her addiction to crack cocaine and other substances.Sharon's Struggles with Addiction and HomelessnessSharon describes her rebellious teenage years, seeking freedom from her parents' rules, and her eventual departure from home at age 18.She recounts her experiences with addiction, including her inability to maintain employment and responsibilities due to her substance use.Sharon shares her journey through multiple locations, including West Covina, La Puente, and Pasadena, as she chased drugs and alcohol.She discusses the impact of her addiction on her family, including her son being placed in the child protective services system.Sharon's Incarceration and Turning PointSharon details her multiple incarcerations, including jail and prison, and how her addiction led to homelessness.She recounts a pivotal moment with a police officer, Officer Williams, who treated her with kindness and humanity, leading her to reflect on her life.Sharon describes her eventual incarceration in the state system and her introduction to the Forever Free program at California Institute for Women (CIW).She shares her initial skepticism about treatment but eventually found value in the program, including the 12-step fellowship and the concept of love and accountability.Sharon's Recovery and Career with TURNSharon discusses her transition from homelessness to treatment, including her participation in the Forever Free program and her subsequent employment with TURN.She highlights the importance of her work in recruiting women for treatment and her role in the Female Offender Treatment and Employment Program (FOTE).Sharon shares her experiences working in various programs, including the Drug Treatment Furlough Program and the ACT program in Kern County.She emphasizes the importance of providing structure, support, and vocational training to help participants become productive citizens.Casa Aurora and Its ImpactSharon provides an overview of Casa Aurora, its mission, and the services it offers to women transitioning from incarceration to reentry.She describes the program's focus on cognitive behavioral therapy, vocational training, and community partnerships to help participants find employment and stability.Sharon highlights the importance of the team at Casa Aurora, including facility monitors, vocational teachers, and administrative staff, in providing comprehensive support.She shares her pride in the program's successes, including the growth and development of participants, and her ongoing commitment to helping others in recovery.Sharon's Personal Reflections and AdviceSharon reflects on the importance of self-love, relationships, and understanding one's triggers in the recovery process.She emphasizes the need for honest observation and treatment for those struggling with addiction.Sharon shares her personal journey of finding purpose and passion in her work and her commitment to helping others through mentorship and sponsorship.She concludes with advice for those feeling stuck, encouraging them to seek help and embrace the journey of recovery.About TURN Behavioral Health Services:Since our founding in 1978, TURN Behavioral Health Services has become an established provider in prevention, intervention, treatment, and recovery services. We do this by offering innovative services focused on mental health, supportive housing, substance use disorders and assisting those involved in the justice system. Our clients share the commitment to a life of resilience and thriving. TURN is a leading 501(c)3 non-profit agency with the goal of improving lives of individuals, families, and communities impacted by behavioral health challenges. Our diverse workforce and client-centered programs embody our guiding principles of People, Culture,...
    続きを読む 一部表示
    1 時間 8 分
  • Ep 3 | Mental Health In Action: Connecting People To Care, Hope, and Recovery

    Ep 3 | Mental Health In Action: Connecting People To Care, Hope, and Recovery
    2026/06/25
    Jim Callaghan, CEO of TURN Behavioral Health Services, and Dr. Laura Otis-Miles discuss mental health awareness, the ACT (Assertive Community Treatment) model, and the challenges and successes in behavioral health. Dr. Otis-Miles shares her personal journey, inspired by her sister's struggles, leading to a career in psychology and community mental health. They highlight the importance of early intervention and the effectiveness of the ACT model, which provides community-based support for individuals with serious mental illnesses. They also address common misconceptions about mental health, such as the rarity of mental illness and the effectiveness of treatment. The conversation concludes with a call to action for mental health awareness and advocacy.Introduction to the Behavioral Health BriefJim Callaghan introduces himself as the CEO of TURN Behavioral Health Services, emphasizing the organization's mission to improve lives.The episode focuses on mental health awareness, its misconceptions, and the need for greater understanding and action.Jim introduces Dr. Laura Otis-Miles, Executive Vice President at TURN, highlighting her extensive experience in the field.Laura's background includes working with veterans experiencing homelessness and complex needs, and her journey into the field is personal and professional.Laura's Journey into Behavioral HealthLaura shares her personal story, starting with her younger sister who had mental health and learning disabilities.Laura's parents struggled to find appropriate care for her sister, leading to misdiagnosis and refusal to engage in treatment.Laura's father, a law enforcement officer, encouraged her to pursue psychology and public service, which influenced her career path.Laura earned her bachelor's degree from the University of California - Berkeley, and her doctorate from the University of South Carolina, focusing on clinical and community psychology.Professional Career and ImpactLaura discusses her pre-doctoral internship at the University of California - San Diego, and her post-doctoral fellowship at the Department of Veterans Affairs.She worked with Vietnam era veterans, helping them navigate the VA system and addressing stigma and discrimination.Laura joined TURN Behavioral Health Services 15 years ago, starting as a Vice President and overseeing various divisions.She emphasizes the fulfillment and reward she finds in her work, particularly in investing in the workforce and creating impact at scale.Veterans and Mental Health AwarenessJim asks Laura about her reaction to Sheldon's story on PTSD (Episode 1), which reminded her of her work with veterans at the VA.Laura explains the differences between returning veterans from the global war on terrorism and Vietnam veterans, noting the reduced stigma.She highlights the importance of outreach and creating accessible services for veterans and their families.Laura discusses the Courage to Call program, which provides support for veterans and military families, and the impact of early intervention and prevention.Mental Health Awareness MonthJim and Laura discuss the significance of Mental Health Awareness Month, which aims to reduce stigma and encourage early support.Laura emphasizes the importance of engaging in stigma reduction and advocating for funding opportunities.TURN Behavioral Health Services distributes green ribbons to support clients and honor their lived experiences.Laura shares examples of how TURN supports clients during Mental Health Awareness Month, including graduation ceremonies and storytelling opportunities.Myths and Misconceptions in Mental HealthJim and Laura address common myths about mental health, such as the belief that mental health issues are rare.Laura debunks the myth by citing statistics, stating that one in five adults experience mental illness annually, and 50% of Americans will experience it at some point.They discuss the challenges of accessing mental health services, including insurance issues, stigma, and cultural barriers.Laura highlights the effectiveness of evidence-based treatments, such as therapy and medication, in treating mental health conditions.Assertive Community Treatment (ACT) ModelJim and Laura delve into the ACT model, which provides ongoing, community-based support for individuals with serious mental illness.Laura explains that 80% of ACT services are delivered in the field, making it accessible to clients in various settings.The model includes an interdisciplinary team, including psychiatric prescribers and nurse practitioners, who can administer medications on-site.TURN provides six ACT programs across different counties, providing comprehensive services to clients.Challenges and Successes of ACTLaura shares the challenges of implementing ACT during the COVID-19 pandemic, including the need to adapt services to meet clients' needs.She highlights the success of the ACT model in engaging clients and reducing hospitalization and incarceration rates.The model's...
    続きを読む 一部表示
    1 時間 8 分
  • Ep 2 | The Mission After Service: Connecting Veterans To Hope, Purpose And Community

    Ep 2 | The Mission After Service: Connecting Veterans To Hope, Purpose And Community
    2026/06/08
    This episode of the "Behavioral Health Brief" offers up a wonderful conversation between Jim Callaghan, President and CEO of TURN Behavioral Health Services and Jon Aasted, Veteran Engagement Coordinator for Mayor Todd Gloria's office in San Diego. Jon shares his journey from joining the Navy after a bomb threat incident to his current role, emphasizing the importance of community partnerships and resources like the Wounded Warrior Project. They discuss the significant challenges veterans face, such as job transition, food insecurity, and housing instability, while also highlighting the potential impact of hosting the 2029 Invictus Games in San Diego. Jon also stresses the need for veterans to ask for help and the role of community organizations in providing essential support.Outline | Jon Aasted's Journey to ServiceJim Callaghan introduces Jon Aasted, the Veteran Engagement Coordinator for Mayor Todd Gloria's administration, and asks about his background.Jon shares his decision to join the Navy after finishing his Associate's degree in Santa Clarita, including a memorable experience with a bomb threat during his MEPs screening.Jon describes his initial excitement and the long days he spent at MEPs, which included being locked in a building for 12 hours.Jon explains his career path in the Navy, including his role as an intelligence specialist and his ongoing service as a reservist.Current Role and Community ImpactJon discusses his current role in Mayor Todd Gloria's office, emphasizing the importance of community partnerships and organizations like the Wounded Warrior Project.Jim and Jon talk about the challenges veterans face, such as finding jobs that provide purpose and dealing with issues like food insecurity and housing instability.Jon highlights the importance of connecting veterans to resources and the role of community organizations in providing immediate help.Jon shares his personal interests, including jiu jitsu and spending time with his family, and how these activities help him unwind.Challenges and Opportunities for VeteransJim and Jon discuss the significant number of veterans and active military personnel in San Diego and the various challenges they face.Jon emphasizes the importance of finding jobs that align with veterans' skills or passions and the role of community organizations in bridging the gap between military experience and civilian employment.Jon mentions his work with organizations like Vet Tap, which helps veterans with resumes, LinkedIn profiles, and interview skills.Jim shares information about the Courage to Call program, which lost its funding from the County of San Diego but is now expanding its services with new donors.Invictus Games and San Diego's RoleJim and Jon discuss the Invictus Games, an Olympic-style event for wounded, ill, and injured veterans from 25 different countries.Jon explains the significance of hosting the games in San Diego and the positive impact it would have on the community.Jon shares his optimism about San Diego's chances of winning the bid to host the 2029 Invictus Games, despite competition from South Korea and Denmark.Jon highlights the strong community support for veterans in San Diego and the unique opportunities the city offers.Community Support and CoordinationJon discusses the importance of community-based organizations in supporting veterans and the role of government in providing resources.Jon shares a personal story about helping a veteran in need by connecting him with the Support The Enlisted Project for food and clothing.Jim talks about the Courage to Call program's efforts to provide food and clothing to veterans, including their partnership with Feeding San Diego.Jon emphasizes the need for veterans to ask for help and the importance of community coordination in providing comprehensive support.Audience Questions and Final ThoughtsJim and Jon answer questions from the audience, including how Jon's own transition out of the military shaped his advocacy and decision-making for veterans.Jon shares his journey from being a police officer to working in local government and his connection with Mayor Todd Gloria.Jon discusses the importance of networking and resumes in transitioning from military to civilian life and his efforts to help other veterans.Jim and Jon conclude the podcast by emphasizing the importance of community support and the availability of resources for veterans in San Diego.About TURN Behavioral Health Services:Since our founding in 1978, TURN Behavioral Health Services has become an established provider in prevention, intervention, treatment, and recovery services. We do this by offering innovative services focused on mental health, supportive housing, substance use disorders and assisting those involved in the justice system. Our clients share the commitment to a life of resilience and thriving. TURN is a leading 501(c)3 non-profit agency with the goal of improving lives of individuals, families, and communities ...
    続きを読む 一部表示
    34 分
  • Ep 1 | The Courage To Call: Healing Our Heroes On Their Road To Wellness

    Ep 1 | The Courage To Call: Healing Our Heroes On Their Road To Wellness
    2026/05/13
    In the very first episode of the Behavioral Health Brief, Jim Callaghan, President and CEO of TURN Behavioral Health Services, hosts a detailed interview with retired US Navy Captain Sheldon Margolis, exploring Margolis’s extensive 30-year military career, his leadership experiences, and his ongoing advocacy for veterans. Margolis recounts his entry into the Navy through the ROTC program, initially intending to serve only four years, but ultimately building a distinguished career that included combat service in Vietnam, where he led river patrol units and was awarded honors such as the Bronze Star, Purple Heart, and three Legions of Merit. He describes the challenges of leading young sailors in combat, the emotional toll of sending others into danger, and the long-term psychological impacts of war. Margolis discusses his post-military transition, including leadership roles at the Veterans Museum at Balboa Park and as CFO for the Navy League San Diego Council, as well as his work with Lockheed Martin overseeing the Aegis weapons system. He shares his personal journey with PTSD, noting that he only recognized its effects after retiring from work, and credits the VA and mental health professionals for helping him address longstanding symptoms. Margolis emphasizes the importance of acknowledging mental health struggles, encouraging veterans to seek help, and highlights the role of peer-to-peer support programs like Courage to Call, which provides confidential assistance to veterans and active duty personnel in San Diego. The conversation also addresses broader issues facing veterans, such as the stigma around seeking mental health support, the generational nature of military service, and the need for community and legislative support. Margolis and Callahan discuss Senate Bill 1407, which proposes exempting military retirement pay from California state taxes to help retain veterans in the state, noting the economic and social benefits of such policies. Margolis advocates for greater community involvement in supporting veterans, stresses the value of programs like Courage to Call, and shares personal stories about family, the significance of memorials like Mount Soledad, and the transformative experience of participating in the Honor Flight program. The meeting concludes with audience questions, where Margolis reiterates the importance of speaking up about mental health, seeking support, and the collective responsibility to care for those who have served.Introduction and Overview Jim Callaghan introduces himself as the President and CEO of TURN Behavioral Health Services, emphasizing the organization's mission to improve lives.The podcast episode focuses on courage, particularly the courage to serve, lead, and seek help.Jim introduces the guest, retired US Captain Sheldon Margolis, a Vietnam War combat veteran and lifelong public servant.Sheldon's military achievements are highlighted, including the Bronze Star, Purple Heart, and multiple Legions of Merit awards.Sheldon's Naval Career and Early Leadership OpportunitiesSheldon shares his initial lack of interest in serving but his desire to go to college, which led him to the Navy ROTC program.He describes his early leadership roles, starting as a division officer on a ship and later being deployed to Vietnam.Sheldon recounts his experience leading a river division in Vietnam, managing 60 to 70 people, and the challenges of sending young men into combat.He reflects on the mental impact of sending young soldiers into dangerous situations and the long-term effects on his own mental health.Major Achievements and Training CommandsSheldon discusses his pride in running major training centers, including the Aegis Training Center and Fleet Combat Training Center.He explains the significance of the Aegis Weapon System and its impact on the Navy's surface combatants.Sheldon describes the scale of his training operations, involving hundreds of people and multiple ships around the world.He shares his transition from the Navy to Lockheed, where he managed the international and domestic supply chain for the Aegis systems.Experiences with PTSD and Seeking HelpSheldon reveals that he did not realize he was suffering from PTSD until he stopped working and the symptoms persisted.He describes the process of acknowledging and seeking help for his PTSD, including working with a clinician and taking medication.Sheldon emphasizes the importance of veterans admitting their problems and seeking help, whether through the VA or other organizations.He shares his experience with the Honor Flight program, which helped him acknowledge and address his PTSD.The Brief | Impact of Military Retirement Taxes and Senate Bill 1407Jim highlights the issue of California taxing military retirement pay and the proposed Senate Bill 1407 to exempt it.Sheldon supports the bill, arguing that it would help retain veterans in California and improve their quality of life.They discuss the broader impact ...
    続きを読む 一部表示
    50 分