🎙️ Beauty Chat with Kat – August Episode
Episode Title: Taking the Welcome to the Next Level

Description:
This month on Beauty Chat with Kat, we're diving deep into one of the most powerful moments in the client experience—the Welcome. Join Katherine Pratt, Director of Beauty Education & Development, as she sits down with special guest Camille Cannon, Dillard’s Digital Education Manager and the creative force behind Beauty Academy Mobile.

Together, they explore how to elevate the welcome beyond words—through presence, posture, personalization, and pure joy. You’ll learn why “hello” is more than a greeting—it's a luxury service strategy. Plus, get insider tips from August’s Welcome Pocket Card and hear how you can earn your Ambassador of First Impressions badge.

Whether you’re a Beauty Stylist or a Leader, this episode is your reset button to show up, shine bright, and be the reason clients return.

Join Dillard's beauty expert Kat as she dives into everything you need to know about Summer beauty selling! From the hottest makeup trends and must-have fragrances to creative event ideas, this episode is packed with practical tips to help Beauty Stylists maximize their Summer sales. Learn how to connect with clients, recommend seasonal products, and create engaging in-store experiences that will keep shoppers coming back all season long. Whether you're new to beauty sales or a seasoned pro, this episode will help you shine bright this summer at Dillard's!

Join us for a break room chat with the remarkable Laurice Rahme, founder of Bond No. 9 New York.

Laurice is a true pioneer in the fragrance industry, having revolutionized the concept of New York-centric perfumes. Since founding Bond No. 9 in 2003, she has created an extraordinary collection that captures the essence and energy of New York's diverse neighborhoods, from the artistic spirit of NoHo to the elegant sophistication of Madison Avenue.

In today's episode, we'll dive deep into Laurice's journey in the fragrance industry, explore the inspiration behind Bond No. 9's iconic bottles and scents, and discover how she built a luxury perfume house that has become synonymous with New York City's vibrant culture.