エピソード

  • Chipping away the sustainability roadblocks of consumption and externalities with Andrew Winston '99
    2024/05/16

    On Episode 18 of BRITE Ideas, JP and Matt speak with Andrew Winston '99 (author, "Net Positive" and "Green to Gold") about the challenges and opportunities for business and society to tackle climate change. Challenged by Andrew to reverse the "can business really be sustainable and profitable" conundrum, the episode dives right into the need to broaden what is valued by business and society and to price environmental effects into business decision-making. Details of the shared responsibilities for businesses, governments, and individuals are also outlined during the robust discussion.

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    54 分
  • Brand You: strategies for career authenticity with Allen Adamson and Amy Fuller
    2023/12/05

    On episode 17 of the BRITE Ideas podcast, JP and Matt speak with Allen Adamson (Co-founder of Metaforce; author of Seeing the How) and Amy Fuller (board director and former Chief Marketing and Communications Officer of Accenture) about how to better define personal branding to advance you career. The pair discuss the innate tensions around the need to be findable in a platform age, how to balance consistency and complexity, and how to build a reputation alongside a personal story.

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    52 分
  • The chase for optimal customer experience with Kaaren Hanson
    2023/08/10

    In this episode of the BRITE Ideas podcast, JP and Matt speak with Kaaren Hanson (Chief Design Officer, Consumer and Community Banking, JPMorgan Chase) who shares her insights and actions of a systems-thinking approach to design truly great customer experiences. Hanson notes that organizational silos are still a major hurdle to brands developing truly great customer experiences, and she shares some structural and motivational steps she has taken at Chase to better connect the data and creative executions on experience in the hopes these can inspire other organizations.

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    39 分
  • How business strategy through design becomes brand reality - thoughts from the founders of COLLINS
    2023/06/14

    On Episode 15 of the BRITE Ideas podcast, Matt and JP spoke with Leland Maschmeyer and Brian Collins, co-founders (and CEO and CCO respectively) of COLLINS. The pair dive deeply into the necessity of uniting business models, consumer behaviors and attitudes, and strategic foresight with design to effectively communicate the now and future vision of any brand. In particular, they highlight the value of building a great product from which all the value-based and brand identity considerations can then follow. They also highlight the need for global businesses to focus on regenerative practices to balance the inevitable tensions between growth and environmental and social sustainability.

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    58 分
  • How tapping marginal behaviors can drive innovation with Helen Edwards
    2023/05/24

    In Ep. 14 of BRITE Ideas, JP and Matt speak with Helen Edwards (Co-founder, Passionbrands) on her latest book From Marginal to Mainstream: Why Tomorrow's Brand Growth Will Come from the Fringes - and How to Get There First. Things kick off more broadly around the challenge to focus marketing around both reach and meaning which the assessment that most people do not really "love" brands. Then the episode dives into how to analyze marginal consumer behaviors with foresight techniques to get hints at what might become mainstream. This process can than create opportunities for brands and businesses to harness consumer-driven innovation. [NOTE: Helen's latest was published by Kogan Page, a supporter of the BRITE Ideas podcast.]

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    43 分
  • Everyone is in the hospitality business with Marissa Freeman (CMO, USHG)
    2022/11/23

    On this Episode of the BRITE Ideas podcast, JP and Matt interview Marissa Freeman (CMO, Union Square Hospitality Group) who discusses the unique customer experience Danny Meyer created first with Union Square Café and which now encompasses entertainment, hospitality, and entrepreneurial lessons as the brands within the USHG portfolio continue to grow. [NOTE: This episode was first recorded in 2021.]

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    33 分
  • Linking brand and business goals with Lynne Biggar '90
    2022/10/28

    In BRITE Ideas Ep. 12, JP and Matt speak with Lynne Biggar '90 (senior advisor, Boston Consulting Group; board member, Voya Financial) about the crucial need to link together marketing and business goals with both short- and medium-term metrics. In addition, Lynne also shares insights on using corporate purpose to drive stakeholder relationships at a time when trust it waning globally and how data-informed decision-making is critical, but is still not doing well at capturing brand investment impacts.

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    48 分
  • Marketing journalistic integrity in the digital age with Kim Miller ’08 (former CMO, The Economist Group)
    2022/09/22

    On this Episode of the BRITE Ideas podcast, Matt and JP speak with Kim Miller ’08, Chief Marketing Officer of The Economist Group [NOTE: Kim left her role between recording this interview and posting it]. Kim talks about the unique charter of The Economist that is designed to protect its journalist independence – as an example, on marketing communications decisions Kim reports to the Editor in Chief who has authority over The Economist brand. As with many episodes, Kim also details the strong mission driven nature of the company – driving progress – and how that can help balance the commercial and brand needs facing any media company. In addition, Kim talks about leadership as a member of the LGBTQ+ community and her own BRITE Idea passion to combat the climate crisis – a pillar of the brand she works for.

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    57 分