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Anewgo of New Home Sales

Anewgo of New Home Sales

著者: Anya Chrisanthon and John Lee
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John Lee and Anya Chrisanthon of Anewgo discuss innovative sales and marketing technologies that are growing in popularity in new home sales. They highlight new systems, processes and techniques as well as share best practices, case studies, tactics and strategies so that you can successfully incorporate MarTech into your sales cycle. With millions of dollars flowing into PropTech space they evaluate new and current technologies with uncertain adoption and lifespans in the new construction industry.© 2026 Anewgo of New Home Sales マーケティング マーケティング・セールス 経済学
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  • What Homebuyers Ask AI at 10 PM: Six Months of Real Buyer Conversations-204
    2026/09/22
    Send us Fan MailBack in June we celebrated Sophie's birthday - one year of Anewgo's AI assistant. At the end of that episode, Anya Chrisanthon made a promise: we'd come back and do it again from a different angle. Not our AI talking to builders... a builder's AI talking to homebuyers. Today's the day.Anya interviews the AI sales assistant living on the website of one of Anewgo's homebuilder clients - six months live, talking to real homebuyers every single day. The builder stays confidential to protect their data, but everything you'll hear is real.The after-hours reality 60-70% of buyer engagement happens outside normal sales office hours - and Sunday night is serious shopping time, as families finalize housing decisions while planning their week. At 10 PM on a Tuesday, buyers aren't casually browsing. They're deep-researching school districts, lot availability, and floor plan comparisons while the house is quiet.The most common question - and the greatest hits Number one, without a doubt: pricing. "How much does the Redwood 2 start at?" Beyond that, the top five: location and community amenities, floor plan availability and modifications, construction and move-in timelines, school district boundaries, and build-on-your-own-lot.The silent research phase The biggest surprise of six months: buyers returning to the exact same floor plan multiple times over several days without asking a single question. It looks like inactivity - it's actually one of the strongest signals of serious intent.What buyers tell AI that they'd never tell a salesperson No pressure to perform, no fear of judgment. Buyers admit they're barely pre-approved. They confess they're going through a divorce. They reveal they hate a community feature but don't want to offend the builder. The AI becomes a safe space to test real boundaries before committing to a real conversation.The silent nos The intelligence that never used to get captured: which floor plan a buyer looked at three times but rejected because the master closet was too small. The community a buyer loved but left because they couldn't find lot pricing. Before, the sales team just saw a cold lead. Now they see a specific, solvable objection.The readiness signal The clearest sign a buyer is ready: they shift from "what if" questions to "when and how" questions. "Is lot 42 still available?" "Can we tour the model this Saturday?" That's the green light.Sophie's advice to builder leadership Double down on speed and transparency around pricing and availability - hesitation there causes the most drop-off. Buyers do their homework late at night and expect immediate answers. If they wait until morning, they often move on to a competitor who responds.And the big one: buyers have done about 80% of their shopping online before they ever want to talk to a person. They aren't avoiding you because they aren't interested - they're avoiding being sold before they feel informed.Plus: the buyer who asked if the model home came with the furniture and the puppy sleeping on the rug, whether buyers say please and thank you (they do, even at midnight), and what Sophie wants to get better at before her one-year check-in.🤖 Want to know what YOUR buyers are asking? Get your own AI sales assistant: anewgo.com/ai-assistant or email beth@anewgo.com. 🔍 Free AEO Assessment: email your website URL to beth@anewgo.com, subject "AEO Assessment." ✉️ Topic ideas or want to be a guest? Email anya@anewgo.com.About Anewgo Anewgo is an all-in-one new home sales and marketing platform. We equip builders with AI-ready homebuilder websites, interactive design tools, floorplans, sitemaps, AI Sales Assistants, and data analytics to create personalized buyer journeys. Learn more at anewgo.com or find every episode at anewgo.com/podcast.Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/anewgo-of-new-home-sales/id1602564768
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    23 分
  • Inside CoLab: Leadership Lessons from San Antonio-203
    2026/09/17

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    What happens when the best trainers in homebuilding stop competing and start collaborating? Anya Chrisanthon takes you inside CoLab - the Collaborative Leadership Conference in San Antonio, where Anewgo was a proud sponsor. No sales pitches. No company names on the name tags. Just two days of honest, practical conversations about leadership - recorded live on site.

    Ryan Taft - why CoLab exists
    The co-founder on looking out at an industry full of single-company events and asking: what if trainers collaborated instead of competed? The result: an event that's about pouring into the industry - so much so that name tags don't show companies or titles. Just people talking with people. CoLab returns to San Antonio next April - if you lead anybody, it's for you.

    Cory Charles - resilient leadership
    We do a good job showing up as tough, strong leaders. But are we fueling ourselves to be resilient in the way our teams actually need? Plus the framework everyone kept quoting all weekend: the mom hat and the dad hat. When your team comes to you - do they need you to solve, or to listen?

    Anne Miller, Trumark Homes - one month into the VP seat
    The eager leadership loop: action is the proof that empowerment works. Earning trust in a new role by listening first. And the discipline of not interrupting your own loop by being unclear on roles, responsibilities, and follow-through.

    Omega Builders - the local builder playbook
    Michaela Vaughan (sales management) and Ashley Robustelli (marketing) on competing with big-box incentives as a 55-year, second-generation family builder an hour north of Austin. Their approach: lead with discovery and customer experience, sell the value of local - quality, warranty, service, resale - and use incentives as the final push, not the opening line. Plus the legacy takeaway: the sales assistant you're onboarding today could be a CEO someday.

    Dominic Baca, Riverside Home Builders - the coaching matrix
    Coach up or manage out. And a confession every leader will recognize: "I'm a huge problem solver - and that's my biggest strength and weakness." The shift from solving everyone's problems to coaching from the sidelines.

    Lindsey Ayala, Impact 88 - the AI wake-up call
    90% of what's on a leader's plate doesn't require leadership - and AI can absorb it. The four stages of AI maturity: assistant, teammate, collaborator, trusted partner. And the stat that stunned the room: 98% of salespeople have logged into an AI tool - but roughly 70% are on free accounts. No memory. No security. Builder data at risk. The single best investment within your control is about $20 a month. Lindsey is coming back for a full AI deep-dive episode - subscribe so you don't miss it.

    📅 CoLab returns to San Antonio next April.
    🤖 Want to see what an AI-ready buyer journey looks like for your communities? Email beth@anewgo.com.
    ✉️ Topic ideas or want to be a guest? Email anya@anewgo.com.

    About Anewgo
    Anewgo is an all-in-one new home sales and marketing platform. We equip builders with AI-ready homebuilder websites, interactive design tools, floorplans, sitemaps, AI Sales Assistants, and data analytics to create personalized buyer journeys. Learn more at anewgo.com or find every episode at anewgo.com/podcast.

    Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/anewgo-of-new-home-sales/id1602564768

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    30 分
  • The After-Hours Buyer: Self-Guided Tours with NterNow-202
    2026/09/09

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    31% of leads come in after your model home closes - and for some builders, it's over 50%. Carson Anderson, Customer Success Specialist at NterNow, joins Anya Chrisanthon to talk self-guided tours, the after-hours buyer, and why the industry's traditional 10-to-6 sales model is leaving deals on the table. Carson also happens to be the son of homebuilding legend Kimberly Mackey of New Homes Solutions - and yes, we ask what it was like growing up going "undercover" mystery shopping at seven years old.

    Two ears, one mouth
    The best advice from his mom: use them proportionately. It's not about having all the right answers - it's about asking the right questions.

    The after-hours opportunity
    The average worker gets off at 5 with a 35-45 minute commute. Most models close at 5 or 6. The math is simple: builders are missing buyers who said "I'm interested NOW" - and historically, the industry's answer has been "come back when we're open." We all know what happens between "come back tomorrow" and tomorrow. And that 31% stat is an average - Carson has seen builders over 50%, and never below 20%.

    The 90-second experience
    Drive by, see the sign, scan the QR code, verify with your driver's license and a selfie, get a text code - and you're in the home. Security concerns? Across thousands of tours, theft is virtually nonexistent. You think twice about doing something dumb after scanning your ID.

    84% aren't working with an agent
    Lead delivery happens in real time - the agent on duty gets a text the moment a tourer enters their information. That's not permission to bombard - it's an opportunity to follow up fast with relevant information. The first agent to connect usually wins the deal.

    Does this replace salespeople? No.
    NterNow opens the door - it can't replace the human relationship behind the biggest financial decision of someone's life. What it replaces is friction. Let technology handle the access point so your salespeople spend their time closing, not unlocking doors. And for the buyers who avoid salespeople entirely in the early stage - the self-tour is the low-barrier entry that actually gets them in the door.

    The pilot that converted a skeptical team
    One Charlotte builder started with a couple of homes and saw a 150% increase in traffic. Now their salespeople are asking management when it's coming to their communities.

    Also covered: NterNow joining the Allegion family (the company behind Schlage locks), the build-to-rent platform, the white-labeled connected buyer journey, and what's next - including HomeScribe AI, a voice AI agent that sounds just like a human.

    Connect with Carson at carson@nternow.com or on LinkedIn. Learn more and request a demo at nternow.com.

    About Anewgo
    Anewgo is an all-in-one new home sales and marketing platform. We equip builders with AI-ready homebuilder websites, interactive design tools, floorplans, sitemaps, AI Sales Assistants, and data analytics to create personalized buyer journeys. Learn more at anewgo.com or find every episode at anewgo.com/podcast.

    Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/anewgo-of-new-home-sales/id1602564768

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    26 分
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