In my second collaboration episode with ISC Group, I interview Carmen Powell, CEO of the ISC Group, to explore a topic that’s rarely addressed out loud: ageism in the insurance industry. Carmen shared eye-opening insights into how age-related bias against women often hides in plain sight: being overlooked for promotions, subtle pay inequities through job title manipulation, or job descriptions written to favor younger candidates. We discussed how this issue is deeply intertwined with gender bias and how it quietly impacts confidence, career progression, and leadership visibility. Carmen shared that many of the barriers women face begin as early as 45, and for some, even earlier.

We also talked about the incredible untapped value of experienced women in insurance and the need for inclusive re-entry pathways, particularly for those returning after caregiving. Carmen highlighted how ISC Group is actively building networks and opportunities for mid- to late-career women to reclaim their professional power and stay visible. We discussed the importance of intergenerational collaboration, male allyship, and intentional policy change. Carmen’s message is clear: experience isn’t a liability. And we need to create space for women to own it, share it, and thrive at every stage of their careers.