• AI at the service desk: What actually works (Ep. 53)

  • 2024/12/05
  • 再生時間： 21 分
  • ポッドキャスト

AI at the service desk: What actually works (Ep. 53)

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  • Skip the AI hype and jump into real numbers: service desks using smart AI combinations are seeing 80% self-service success rates and 10% faster resolutions. Aron Meyer, solution manager for Digital Workplace Solutions at Unisys, and Brett Weigl, senior vice president of Product for AI at Genesys,
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あらすじ・解説

Skip the AI hype and jump into real numbers: service desks using smart AI combinations are seeing 80% self-service success rates and 10% faster resolutions. Aron Meyer, solution manager for Digital Workplace Solutions at Unisys, and Brett Weigl, senior vice president of Product for AI at Genesys,
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