What does it take to keep higher education relevant in the age of AI? And how are universities like NYU adapting to meet the evolving needs of today’s learners?

In this episode of The Outcomes Podcast, host James Dressing sits down with Lindsey O’Reilly, Assistant Director of Admissions Operations at New York University, to explore how technology, accessibility, and student expectations are reshaping the graduate experience.

From her early days as a student tour guide to leading admissions operations and pursuing her own master’s in Learning Technology, Lindsey has witnessed firsthand how innovation can enhance—not replace—the human side of education. She shares how AI tools like Slate’s knowledge base, Boodle Box, and Interview Buddy are transforming administrative efficiency, classroom engagement, and student career readiness.

This conversation dives into what students want most today: speed, ROI, and flexibility, and how NYU is responding with job-ready programs, global accessibility, and human-centered design in both admissions and academics.

🎓 This episode isn’t just about technology it’s about people, progress, and the power of learning in a digital world.

What You’ll Learn:

• How NYU is integrating AI in admissions and learning without losing the human touch
• Why modern graduate students are prioritizing ROI and career readiness
• How one-year master’s programs are redefining speed and value in higher ed
• How NYU is expanding accessibility for international students
• The evolving role of lifelong learning in a fast-changing job market
• The impact of AI-assisted tools like Boodle Box and Interview Buddy in classrooms

Golden Nugget:

“AI should be like a calculator—a tool that helps, not something that overtakes everything.” — Lindsey O’Reilly

Connect with Lindsey O’Reilly & NYU School of Professional Studies:

• 🔗 LinkedIn: Lindsey O’Reilly
• 🌐 NYU School of Professional Studies

• Spotify Link
• Amazon Music Link
• ApplePodcast
• Motimatic
• LinkedIn

If you enjoyed this episode, share it with a higher ed leader, admissions professional, or marketing innovator driving change in education.

New episodes drop weekly!