Most fencing operators don’t have a competition problem. They have a pricing problem.
In this episode, Simon Davis explains why fear, poor pricing decisions, and targeting the wrong clients can keep fencing businesses busy without making them profitable.
You’ll learn how to:
• Stop comparing your prices to the cheapest operator.
• Identify your ideal client and price for the value they want.
• Use the “cast net vs line fishing” approach to win better work.
• Understand the fears and expectations driving your best clients.
• Stop discounting when customers push back on price.
• Know when walking away from a job is the right decision.
• Use your quote win rate to identify when you’re undercharging.
Simon also shares a real example of walking away from approximately $230,000 in commercial work because the payment terms did not fit the business.
The takeaway is simple:
Know who you’re for. Charge what you’re worth. Let the rest walk.
TIMESTAMPS
00:00 Intro: Why this episode is about pricing, not competition
00:37 A fencing operator’s mistake: blaming cheap competitors
01:54 Fear as the real pricing killer
02:53 Cause one: not knowing your numbers
03:23 Cause two: comparing to the wrong competitors
04:20 Cause three: not knowing your ideal client
05:47 Why “anyone who needs a fence” is not a target market
06:27 What an ideal client really looks like
07:27 Demographics: age, income, location, property type
09:04 Psychographics: values, attitudes, and buying behaviour
11:42 The 10 fears and 10 wants exercise
12:37 Common client fears around trades, quotes, and reliability
14:08 Common client wants: communication, clarity, and peace of mind
16:05 Why low pricing can signal low confidence or low quality
17:03 Nightmare stories and dream stories that shape buying decisions
18:33 Why the right client won’t necessarily flinch at your price
20:00 The pricing confidence formula
21:28 Walking away from commercial work that did not fit
24:57 What discounting communicates to a client
25:28 How to respond when a client says your price is too high
26:42 Raise your prices now, not later
27:12 The quote win-rate test
28:09 Why a 15% increase can add $48,000 in profit
29:25 Cast net vs. line fishing as a business model choice
29:54 Action step: complete the ideal client worksheet and review your last three quotes
ACTION ITEMS
After listening, take these steps:
- Review your last 10 quotes and calculate your win rate.
- Identify your true ideal client by looking at your best jobs, not just the jobs you won.
- Write down 10 fears and frustrations your ideal client has.
- Write down 10 wants and aspirations they have.
- Review whether your current pricing reflects the value of solving those problems.
- Raise your prices by 10% to 15% on your next few quotes and track the results.
- Stop discounting unless the scope of work changes.
The goal is not to win every quote.
The goal is to win the right work at a price that makes the business profitable.