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サマリー
あらすじ・解説
Voice of Sales - five KEY techniques to improve persuasion through tonality:Inflection for Emphasis – Highlight key words in a sentence to make them stand out. For example, instead of saying "This will save you money," say "This will save you money."Downward Inflection for Authority – Avoid ending sentences with an upward tone that makes them sound like a question. Instead, drop your tone at the end to sound more confident.Pacing to Control Flow – Speed up when excited and slow down when making an important point to let it sink in.Strategic Pauses for Impact – Silence adds emphasis. For example, "This will change your business… forever." makes people pay attention.Mirroring for Connection – Match the tone and energy of the person you’re speaking with to create rapport. If they’re calm, be calm; if they’re energetic, match their enthusiasm.By mastering these techniques, you can become more persuasive in conversations, presentations, and phone calls.