258. What Causes Great Workplaces to Turn Toxic?
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In this second episode of our 5-part focus exploring Thriving Workplace Cultures, we take a look at the dark side of working in an organisation- what do to when things turn bad. Trust and fairness are key foundations - the give and the get
Notice, Choose and Act
you are not alone, an organisation is bigger than the individual so keep your boundary lines clear in your head in terms of appropriate levels of accountability and responsibility
We share our new PEACE approach for calmer, more productive conversations and interactions: Purpose, Explain, Accept, Collaborate and Engage:
Purpose - keep eyes on the future win from the interaction - the why
Explain - your thinking so people see your reasoning - the context
Accept - that it is ok for others to hold different, passionate views - we are not AI
Collaborate - drop the ego to compete and work sideways on - teamwork
Engage - keep the dialogue open and respect through listening - rapport