In this lively and thought-provoking episode, co-hosts Bo Brabo and Luke Carignan sit down with Elizabeth Babb, System Director of Human Resources at Spartanburg Regional Healthcare System, for a conversation that blends humor, heart, and hard-hitting insights about modern HR leadership.

Elizabeth, a lifelong Spartanburg native and self-proclaimed “hilarious dog mom,” brings her infectious energy and wealth of experience across industries to the table as she dives into the art and science of total rewards. From introducing paid parental leave to strengthening benefits education and employee engagement, Elizabeth reveals how communication, not cost, is often the secret ingredient to driving employee satisfaction and retention.

💡 Key Takeaways:

• Strategy before benefits: How aligning HR and total rewards with organizational strategy ensures every initiative moves the mission forward.
• Educate before you elevate: Why employees often think a benefit is “bad” when it’s really just misunderstood and how leaders can fix that through consistent, creative communication.
• Analogies that stick: Elizabeth’s unforgettable “car dashboard” analogy for benefits education will forever change how you think about employee communication.
• The hidden cost of leaving: How total compensation statements help employees see the real value of their employment… beyond just the hourly rate.
• Healthcare’s benefits balancing act: Insights into managing self-insured plans, pharmacy programs, and the ever-changing PBM landscape while keeping employees informed and empowered.

The conversation takes a fascinating turn as Elizabeth, Bo, and Luke unpack the complexity of the pharmaceutical industry, transparency challenges in PBM contracting, and the growing movement toward more accountable, employee-first healthcare models. As always, expect laughter, candor, and moments of reflection on what it truly means to care for the people who care for patients.

🎧 Tune In If You’re:

• A healthcare HR leader navigating total rewards and benefits education.
• A communicator who wants to make your message stick.
• Curious about the intersection of healthcare, pharmaceuticals, and HR strategy.
• Just here for the laughs because Elizabeth’s analogies are legendary.

Listen now to learn how Spartanburg Regional is redefining employee engagement… one benefit, one conversation, and one brilliant analogy at a time.

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