14 - Women's experiences of the shift to digital finance
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14 - Women's experiences of the shift to digital finance
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Find out more about Caribou Digital: cariboudigital.net
And you can read more on these topics and others from Savita, Hélène, and their colleagues in Caribou's blog.
Time-stamped show notes:
01:05 About Caribou
02:45 User research: shifting our focus from the technology and bringing it back to the end user
04:09 What do digital financial services (DFS) have to offer women? (Clue: it's not so much about the digital)
08:32 And what is getting in their way of accessing digital financial services?
15:21 Why trust and control are so important for women
19:57 Financial literacy and the role of cash
21:55 When money becomes mobile and the tricky issue of registering your own SIM
25:55 The companies and organizations proactively taking on the challenges women face
29:33 The impact of COVID-19 on use of digital financial services
32:37 Is online work better work? The benefits and complications of digital platform work for women
37:42 Hélène and Savita help us define a feminist future for digital financial services