12: From Customer Support to RevOps Analytics @ 1Password: Nate Sooter

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12: From Customer Support to RevOps Analytics @ 1Password: Nate Sooter

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In this episode of the Data Career Transformations Show, Bolaji interviews Nate Sooter, a data professional who shares his unique journey from customer support to becoming a manager of Revenue Operations and Analytics at 1Password. Nate discusses the diverse paths into analytics careers, the importance of domain knowledge, and the challenges of navigating the 'great filter' in data jobs. He emphasizes the significance of networking, building relationships, and understanding the business context to succeed in data roles. Nate also reflects on his experiences at Smartsheet, the evolution of the tech stack, and the lessons learned from data disasters. He concludes with advice for aspiring data professionals and shares his future aspirations in leadership. Chapters: 00:00: Introduction to Data Career Transformation02:32: The Wandering Path to Analytics06:32: The Great Filter in Data Careers12:39: Non-Traditional Steps to Break Through18:58: Taking a Chance on Analytics20:56: Preparation Meets Opportunity23:16: Navigating Career Paths in Data27:57: The Evolution of Data Teams30:41: Tech Stack Transformation at Smartsheet32:58: Community and Networking in Data36:48: Learning from Data Disasters38:56: Building Trust Through Accountability41:42: Lessons in Data Integrity44:58: Proud Moments in Data Solutions47:09: Measuring Impact in Data Teams54:53: Advice for Aspiring Data Professionals Takeaways: There's no single clear path into an analytics career.Networking is crucial for career growth in data.Understanding the business context is key for data professionals.Building domain knowledge can differentiate you in analytics roles.Entry-level professionals should seek to be strategic partners, not just ticket takers.Data teams must focus on providing value to stakeholders.Trust is the currency of a successful data team.Mistakes in data can lead to loss of trust; it's important to have checks in place.Creating solutions that are used by many is a significant achievement.Continuous learning and adaptation are essential in the data field. Speakers: Guest: Add LinkedIn links for the guestHost: Bolaji Oyejide is the community manager at dbt Labs, and host of Data Career Transformations. — About the dbt Community: We’ve always believed the best way to get better at data is by sharing what you’re learning. That’s why we built the dbt Community—a place where data pros at every level can ask questions, debate ideas, and push each other forward. It’s not just about solving today’s problems—it’s about building what’s next, together. dbt Community - for and by data pros. Build reliable transformation pipelines.Test & deploy models.Optimize queries.Structure data for self-serve analysis. Come hang out and transform with 70,000 of the brightest Analytics Engineers, Data Engineers, Data Analysts, and Data Scientists in the world Join the dbt Community