Summary

In this episode, Van Ingram, Vice President of Franchise Development for Jack in the Box and Del Taco, shares his wealth of experience gained over two decades in the franchise industry. From his career journey across iconic brands to the strategies behind securing significant growth, Van provides valuable insights into what drives success in franchising.

Discover the innovative Have Analysis Matrix, learn how franchise relationships thrive, and explore how legacy brands can adapt to modern challenges. Van also discusses evolving consumer behaviors, digital sales, loyalty programs, and reimagining restaurant footprints for a changing market. Whether you’re a seasoned professional or new to the industry, this episode is packed with inspiration, practical advice, and a behind-the-scenes look at franchising done right.

Chapters

00:00 Van Ingram's Career Journey

04:41 Franchise Development Strategies

10:04 The Have Analysis Matrix

14:44 Challenges for Legacy Brands

20:01 Franchisee Success Stories

24:57 Innovations in Restaurant Footprints

25:31 Emerging Trends in the Restaurant Industry

33:25 The Importance of Customer Recognition

35:39 Career Reflections and Achievements

38:21 Advice for the Next Generation

39:35 Menu Favorites and Unique Offerings

50:40 Sales Secrets and Transparency

52:03 Innovations in Fast Food Operations