Tim Rich reveals how AI dental claims automation achieves 80% approval rates and predicts voice-interface PMS by 2028!

AI pioneer Tim Rich shares insider knowledge from building insurance claim automation systems and explains how dental practices can leverage artificial intelligence today—not five years from now. Discover why traditional PMS systems like Dentrix and Eaglesoft are built on outdated technology, how new technology is automating front office workflows, and what practice owners must know about the coming AI transformation.
Rich breaks down the knowledge imbalance between insurance companies processing claims with AI versus dental offices still relying on manual entry. Learn about future plans to use AI to reduce aging AR, improve claims validation. Find out what Tim's predictions are for future developments and prepare your practice to integrate with medical-dental data exchange coming within the next two to three years.

TIMESTAMPS:

00:00 Introduction: Shark Bite Week and AI in Dentistry
01:06 Why Dental Practices Are Already Behind on AI
04:14 Tim Rich's Background: From Advertising to AI Pioneer
08:09 Insurance Claims Project: Inside the 80/20 Rule
12:10 The Knowledge Imbalance Costing Dental Practices Money
14:13 Go Dental AI: Automating Claims Like a Human
18:02 Aging AR Problems and Revenue Cycle Solutions
22:32 Large Language Models vs Traditional Software
24:28 Probabilistic Thinking: How Modern AI Actually Works
27:00 Teaching AI to Use Your Fridge (and Your PMS)
30:10 Go Dental's Approach: Reading Screens Like Humans
34:36 Why Big PMS Systems Are Built on Dead Technology
38:45 The Integration Problem: Dentrix, Eaglesoft & Innovation
42:11 2028 Predictions: Two Major Changes Coming
44:49 Centralized Patient Data Exchange Is Inevitable
45:44 Automated Clinical Analysis: Beyond Perio Charting
48:04 Medical-Dental Integration Through AI
52:00 The Mouth-Body Connection Healthcare Missed

Guest Contact:
Tim Rich - AI Developer & Dental Technology Consultant
Connect on LinkedIn: linkedin.com/in/timrich-ai

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