In this episode of Why Restaurants Fail, Garrett Lang exposes the real reason most restaurants close their doors — not bad food, but a lack of customer loyalty. He breaks down how even great restaurants lose guests after the first visit and shares proven strategies to keep them coming back.

From John Taffer’s Red Napkin Strategy to new tech-driven tools like Plate Rate, Garrett shows how to turn first-time diners into loyal, repeat customers — without killing your margins with discounts. Discover how just a 5% boost in retention can skyrocket profits by 75%, and why loyalty isn’t just good business — it’s survival.

Learn more and grab your free Menu for Success at WhyRestaurantsFailPodcast.com

Most restaurants don’t fail because of bad food or poor service — they fail because owners don’t see what’s draining their profits until it’s too late. In this powerful inaugural episode of Why Restaurants Fail, host Garrett Lang exposes the hidden reasons 80% of restaurants close within five years — and shares the proven, repeatable system that turned his own failing business into a six-figure success story.

With over 25 years of AI and business experience, Garrett breaks down how to outsmart third-party delivery traps, plug profit leaks, and use AI-driven tools to increase margins and reclaim your freedom. If you’re tired of working 80 hours a week just to survive, this episode is your wake-up call — and your roadmap to thrive.

Subscribe now and download your free Menu for Success at WhyRestaurantsFailPodcast.com — because the future of your restaurant depends on what you do next.