Business owners often juggle countless tasks, and automation through artificial intelligence (AI) offers a powerful solution. R. Kenner French highlights five of the best resources that small business owners can use to streamline operations and save both time and money. He notes that AI tools are no longer luxuries reserved for large corporations—they’re now accessible, affordable, and practical for everyday entrepreneurs.

The first tool he mentions is Cassidy.ai, which allows businesses to upload all their spreadsheets, files, and drives into a knowledge base. This knowledge base powers an AI bot that can answer client and prospect questions instantly. By handling customer service and inquiries, Cassidy.ai frees up business owners from spending countless hours answering phones. The second tool, Bardeen.ai, automates repetitive business systems. For example, one real estate agent reportedly saved four hours per day by implementing it, showing just how impactful automation can be.

Kenner then introduces Drippi AI, a tool designed to automate posts and engagement on X (formerly Twitter). Instead of manually posting daily or hourly updates, Drippi takes care of content distribution and even replies, saving time for entrepreneurs who want to maintain a strong online presence. For larger companies, he highlights Blue Prism and UiPath—enterprise-level automation systems that handle complex customer service processes and manage operations across multiple offices and even countries. These are more expensive but powerful for organizations dealing with scale.

Beyond naming tools, R. Kenner French stresses that business automation is no longer optional. Competitors who use AI will achieve higher efficiency, lower costs, and greater returns. While some fear automation reduces staff, he points out that it can actually expand access to products and services by lowering expenses. With streamlined operations, companies can offer better pricing, faster service, and more accessibility, which ultimately benefits both business owners and customers.

Finally, he shares how AI has been successfully applied in practice, especially in tax liability mitigation. Their proprietary AI model, “Einstein,” helps CPAs analyze tax returns more deeply and efficiently than manual review alone, identifying potential savings and compliance opportunities. For Kenner, the message is clear: automation isn’t just about saving time, it’s about unlocking new opportunities for success.

Takeaways

• AI can significantly reduce the workload for small business owners.

• Automation tools like Bardeen.ai can save hours of work.

• Business automation is essential for staying competitive.

• AI can help lower operational costs and improve service delivery.

• Using AI can lead to better customer engagement and satisfaction.

• Automation can free up resources for more strategic tasks.

• AI tools can assist in tax liability mitigation.

• Investing in AI can open up new market opportunities.

• Entrepreneurs should embrace technology to enhance their business.

• Resources are available for those looking to implement AI solutions.

Sound Bites

• If you're not using AI, your competitor will.

• AI has unbelievably helped us.

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