
Using AI to Improve Customer Retention and Loyalty Programs
The Deacon O’Maley AI Business Series
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Gerald Seguin
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Unlock the secret to turning one-time buyers into lifelong fans with Using AI to Improve Customer Retention and Loyalty Programs. In this game-changing guide, Catholic Deacon John O’Maley – a West Point graduate, former U.S. Army Ranger Captain, and P&G marketing alumnus – reveals how businesses of all sizes can harness artificial intelligence to boost customer loyalty. Discover how AI is transforming the way companies engage customers, from predictive algorithms that anticipate churn before it happens, to personalized recommendations and chatbots that delight customers 24/7.
Through real-world examples (Amazon, Starbucks, Sephora, and more) and easy-to-understand explanations, you’ll see how AI-driven strategies are increasing repeat sales and customer lifetime value across industries. More than just theory, this eBook provides step-by-step guidance to implement AI in your own loyalty programs – including practical tips on selecting tools, integrating with your current systems, and ensuring data privacy.
Learn to craft loyalty experiences so tailored and timely that your customers feel truly understood – and stick with you for the long run. Whether you’re a small business owner or a corporate marketer, this comprehensive yet accessible guide will equip you to leverage AI for happier customers, lower churn, and stronger, data-powered customer relationships. Embrace the future of customer retention and watch your business thrive!
©2025 Deacon John O'Maley (P)2025 Deacon John O'Maley