
17 | Can You Legally Keep Payments When Someone Cancels Mid-Program?
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Installments vs Subscriptions – Protecting Your Payments
Some clients drop out. Others cancel and stop paying. The legal difference between subscriptions and installments can determine whether you keep the money or lose it entirely.
Subscription vs Installment – What’s the Difference?
A subscription gives clients access month-by-month. They can cancel. Installments mean clients are buying the full program, and you’re letting them pay it off over time.
Why You Need the Right Legal Language
If your agreement doesn’t clearly explain what happens when someone cancels midway, you’re exposed. Cory shares two real stories: one studio lost six figures in revenue, another coach lost 66% of their fee—simply because their contracts weren’t clear.
Key Takeaways:
✔️ Subscriptions can be canceled under Click to Cancel laws
✔️ Installments are not subscriptions—if clearly stated
✔️ Your contract must explain what happens if a client cancels
✔️ Without this, you’ll lose time, money, and control
🎧 Protect your payments. Understand the difference. Press play now.
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