In this episode, Amber Jabeen shares her journey from Pakistan to becoming a design leader in the banking and FinTech sectors. She discusses the challenges and opportunities in the financial design space, emphasizing the importance of emotional intelligence in design, the need for empowerment and psychological safety within teams, and the significance of diversity in leadership. Amber also highlights the role of mentorship, the impact of remote work on team dynamics, and the necessity of creating a culture that encourages innovation and risk-taking. She concludes with insights on upcoming design events and community-building initiatives.

Links:

Ambers LinkedIn

DesignOPS Mena

DesignOPS Mena Youtube Channel

Chapters:

00:00 Introduction to Amber's Journey

02:49 Transitioning into Banking and FinTech

05:49 Challenges in the Financial Design Space

09:09 Empowering Design Teams in Banking

11:51 Creating a Safe and Creative Environment

15:03 Navigating External Challenges in Design

17:50 Building a Strong Design Culture

20:51 The Importance of Collaboration in Design

23:50 Remote Work and Team Dynamics

27:08 Leadership Insights for Women in Design

29:52 The Role of Mentorship in Leadership

33:07 Overcoming Imposter Syndrome

36:01 The Need for Diversity in Leadership

38:48 Intentional Hiring Practices

41:48 Learning Through Failure

44:54 Encouraging Innovation and Risk-Taking

47:50 The Role of AI in Design

50:54 Upcoming Design Events and Community Building