In episode 14 of Built By Margin, Laurie Chen interviews Kelsey Daingerfield, a Powerhouse in Operations and a Fractional COO, as she shares her journey across industries—from aerospace to higher education—and how she discovered her passion for operations and change management.

Tune in to discover insights on how to work smarter, not harder, and the value of operational excellence in driving business growth.

TIMESTAMPS

[00:01:13] Operations and process optimization.

[00:04:06] Fractional COO considerations.

[00:09:21] Tools for business operations.

[00:12:24] Custom GPTs for branding content.

[00:17:08] Human risk and communication gaps.

[00:18:41] Force versus flow in decision-making.

[00:25:21] Biggest risk in entrepreneurship.

[00:26:30] Risk-taking and personal growth.

[00:30:42] Embracing career pivots.

[00:34:43] Who not how approach.

[00:38:54] Voice note conversations for connection.

QUOTES

• "I help people just reel it in, get focused, put a strategy in place, get our operations and our processes moving along." -Kelsey Daingerfield
• "It's about the best version of yourself, the 10.0 version, or it's about your best possible future." -Laurie Chen
• "When you make the decision, you make that jump, and you're committed to being that best version, and you're committed to your best possible future, then it will come." -Laurie Chen
• "Embrace the squiggle in your career." -Kelsey Daingerfield

SOCIAL MEDIA LINKS

Laurie Chen

Instagram: https://www.instagram.com/lauriechencpamba/

Facebook: https://www.facebook.com/lauriechencpamba

LinkedIn: https://www.linkedin.com/in/lauriechen/

Kelsey Daingerfield

Instagram: https://www.instagram.com/kelseydaingerfield/

LinkedIn: https://www.linkedin.com/in/kelseydaingerfield/

WEBSITES

Built By Margin: https://www.builtbymargin.com/

Advanced CFO: https://www.advancedcfo.co/

Kelsey Daingerfield: https://www.kelseydaingerfield.com/