In this weeks’ Scale Your Sales Podcast episode, my guest is Nwamaka Udenigwe.

Nwamaka Udenigwe is a Commercial Strategist and Sales Architect helping organizations lead grassroots-to-scale sales transformation. I build sustainable revenue systems, optimize sales structures, and design go-to-market strategies that deliver results. I don’t just create strategy — I help implement what it takes to grow.

In today’s episode of Scale Your Sales podcast, Nwamaka examines how customer-led and community-driven models give sales organizations a competitive edge by embedding the customer’s voice into processes, strengthening trust, and enabling scale. Nwamaka shares insights from leading sales across Sub-Saharan Africa, alongside the growing role of AI in personalization, decision-making, and adaptability.

Welcome to Scale Your Sales Podcast, Nwamaka Udenigwe.

Timestamps:

00:00 AI's Impact on Sales Dynamics

04:04 Strengthening Communities Through Digital Platforms

08:57 Balancing Customer Experience and Platform Goals

11:37 Turning Customers into Advocates

14:29 Building Diverse Community Ecosystems

19:53 AI Revolutionizing Sales Industry

22:10 AI Enhancing Customer Experience Insights

25:40 Africa's Rapid AI Adoption

28:47 Enhancing Sales Through Training Tools

32:12 Share Your iTunes Review

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Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.

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