What happens when a “luxury” new‑build home becomes a nightmare?

In this episode, I talk to Alexandra Druzhinin—a homeowner who paid nearly £900,000 for what was marketed as her dream flat in Camden. But instead of sanctuary, she found a dangerous reality: a timber‑framed building that’s structurally compromised, unmortgageable, uninsurable—and, in her words, “crumbling beneath us”

Alexandra has uncovered mould, leaks, deep cracks, and rotted joists. A structural engineer has even advised the building be demolished and rebuilt.

Despite paying survey costs and legal fees amounting to over £400,000, neither the freeholder/developer nor the warranty provider or insurer have offered rescue. Alexandra is now heading to court in October, not for speaking out, but simply to secure the insurance she was promised—a basic protection that's now become a high‑stakes legal battle.

There's no safety net. No accountability. Just broken promises.

Her ordeal goes beyond personal tragedy—it's a warning about how new‑build homeowners are being let down systemically.

#HousingCrisis #NewBuildNightmare #TrappedHomeowners #HousingJustice #HealthAndSafety #HousingSector #BuildingSafety #WarrantyFail #StructuralDefects #AlexandraDruzhinin #UKHousing #NoSafetyNet