
CRM Meets AI: Building Smarter Automations & Dashboards | Vitaly Kan
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Is AI the magic wand for your CRM? Discover the real power of AI.
In this episode, host Charles chats with Vitaly Khan, a Certified HubSpot Strategist and founder of ProfitPad. They discuss how a clean, structured data foundation is key to successfully integrating AI and CRM systems, and how AI can provide strategic insights for better decision-making. Vitaly also shares common pitfalls teams face when adopting AI for CRM management and how to avoid them.
Key Topics:
- 00:00 - Introduction
- 00:54 - The Importance of a Clean Data Foundation
- 03:41 - Understanding Structured Data
- 06:25 - The Enemies of Clean Data
- 08:41 - Can AI Fix Messy Data?
- 09:46 - AI-Enhanced CRM Dashboards
- 12:35 - AI as a Strategic Tool
- 15:35 - AI in Document Workflows
- 20:51 - Fragmented vs. Holistic AI
- 25:05 - The Future of AI in Sales
- 27:50 - AI Trust and Transparency
- 29:18 - Common AI Adoption Pitfalls
Connect with Vitaly Khan:
- LinkedIn: https://www.linkedin.com/in/vtly/
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