RLC Talks - Revolutionizing Restaurant Operations with Conversational AI
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RLC Talks - Revolutionizing Restaurant Operations with Conversational AI
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このコンテンツについて
In this episode, Jeremy interviews Joe, the head of partnership for Revmo AI, a conversational AI platform designed to improve customer interactions for restaurants. Joe discusses how their AI agents provide basic information, manage reservations, waitlists, and even take phone orders. They delve into the rapid advancements in voice AI technology, the importance of training the AI model for accurate responses, and the benefits of automating customer service to enhance human interactions in restaurants. Joe also highlights Revmo AI's capacity to handle up to 100 calls simultaneously and continuously improve through learning. The discussion emphasizes the potential of conversational AI to alleviate common operational pains in the hospitality industry.
00:00 Introduction and Guest Welcome
00:07 Joe's Role at Revmo AI
00:31 The Evolution of Voice AI in Restaurants
01:07 Challenges and Solutions in Voice Ordering
03:26 Training the AI Model
06:17 Future of AI in Customer Interaction
11:11 Conclusion and Contact Information