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You are an Agile Coach and your client has asked you a question. He is an engineering manager and the company has just announced a "work from home" policy. Developers may now work from home instead of coming to the office. The Engineering Manager has asked you if there are any "Agile Metrics" he can use to make sure his developers stay busy and are not being lazy. He is investigating software to record when people log in and log out, and count their keystrokes in between. What should you tell him to do?

You are on a Scrum Team with a problem. You need some changes to the data base behind the application you are creating, but the tables are controlled by another team, they are busy with their own priorities and do not want to help. What should you do? This case and the others in the series come from the real-world experiences of a group of Scrum professionals who meet regularly to discuss the Scrum Framework and how to apply it to actual situations they have encountered.

You are a Scrum Master and you are joining an existing team. There is a problem, though. The Product Owner is unhappy. There is a high priority item on the Product Backlog that the developers are refusing to add to their Sprint. They say that Scrum gives them the right to choose the work they do, and they claim the so called "high priority" item is not very important at all.

You are a Scrum Master and your team has a problem. Their work depends on another team to enhance the back end of the application but they are not being very helpful. Your team tells you that the other team's performance is an "impediment" and that you must go whip the other team into shape. What should you do?

You are an Agile Coach and you are being called in to fix a problem with project ownership. There is a team of developers who look good on paper but who are not performing up to expectations. They do not seem to care very much about the work they are doing. You have been asked to figure out what is wrong and to fix it. What should you do?

In Stakeholder Whispering: Uncover What People Need Before Doing What They Ask, author Bill Shander demonstrates how to get from your stakeholders' "order"—what they're asking for—to what they really need. You'll learn how to uncover the needs and desires of your clients, colleagues, bosses, customers, and other stakeholders based on what they ask for and how they ask for it, and how to deliver products and services that meet those needs.