検索キーワード： 著者 "Fred E. Cadena" すべてのカテゴリー

Your customer’s expectations are not being set by your incumbent competitors. Instead, the yardstick against which your organization is being measured is being set by the leading global technology and customer experience brands. What exactly should institutions do to respond? • How can institutions develop capabilities in months when they haven’t in years? • How will the financial services industry be disrupted, both now and in the future? • Who are the people identifying these trends, and driving change in their organization? Join us every other week as we dig into the stories of ...

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