検索キーワード： 著者 "FRED" すべてのカテゴリー

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Which would you rather have: a smaller, watertight bucket of loyal customers or a larger leaky bucket of both loyal and not-so-loyal customers? In Customer Portfolio Management, Fred Selnes and Michael Johnson argue that for most companies and organizations the larger leaky bucket is more valuable.

"If you could only sense how important you are to the lives of those you meet; how important you can be to the people you may never even dream of. There is something of yourself that you leave at every meeting with another person." ( The World According to Mister Rogers)

For decades, Fred Burton was a key figure in international counterterrorism and domestic spy craft. As a member of the State Department's Diplomatic Security Service in the mid 1980s, he was on the front lines of America's first campaign against terror. Now, in this hard-hitting memoir, Burton emerges from the shadows to reveal who he is, what he has accomplished, and the threats that lurk unseen except by an experienced, world-wise few. Told in a no-holds-barred, gripping, nuanced style, this behind-the scenes account of one counterterrorism agent's life and career is a riveting listen.

When Prince Harivarman discovers an operable Berserker: his first instinct is to turn it in. But then he finds an ancient code that will either allow him to control the dreaded machine or lead him (and everyone else on the Templar Radiant) to certain death.

A gripping collection of stories about machines called Berserkers that are programmed to destroy all organic life.

The sixth "mass extinction event" in the history of planet Earth is currently under way, with over two hundred species dying off every day. The cause of this seismic event is also the source of the single biggest threat to human life: our own inventions. But for all our talk about sea levels and biotechnology, do we really know what our future will actually look like? Will our immune systems be attacked by so-called super bugs, always evolving, and more easily spread than ever? Will the disappearance of numerous species cripple the biosphere?

This groundbreaking book from the frontiers of psychology offers startling new research about the one missing factor that is vital to relationships - forgiveness. A national best-selling author and leading expert on forgiveness, Dr. Fred Luskin shows that no matter how much two people may love each other, their relationship will not succeed unless they practice forgiveness - an approach that most relationship experts continue to ignore.

Discover the transformative power of Internal Family Systems (IFS) therapy with this compassionate and practical guide designed for beginners. This book introduces you to the concept of your “inner parts” and shows how to build a harmonious relationship with every part of yourself. Through step-by-step explanations, relatable examples, and actionable exercises, you’ll learn how to identify and work with protectors, connect safely with vulnerable exiles, and access your Self—the calm, compassionate leader within.

Laurence A. Johnson, a supermarket chain owner in Syracuse, New York, wasn't just passionate about fresh produce; he was equally fervent about purging communism from America's airwaves in the early 1950s. Teamed with like-minded anti-communists, Johnson targeted food giants like Borden and Kraft. He threatened to hurt sales of their products if they sponsored TV and radio shows employing anyone blacklisted for alleged communist ties. The Grocer Who Sold McCarthyism explores Johnson's ascent from small-time grocery operator to kingmaker wielding Red Scare hysteria.

Read both within and outside the context of the grim 2021 discoveries, Tsqelmucwilc is a tragic story in the history of Indigenous peoples of the indignities suffered at the hands of their colonizers, but it is equally a remarkable tale of Indigenous survival, resilience, and courage.

In football, most touchdowns are scored in two ways. First, give the ball to a player and let him run. Second, the quarterback throws the ball to a receiver who takes it in for the score. Leo wants to be a wide receiver—the player that catches passes and scores touchdowns. But his coach isn't so sure that the position is right for Leo. He must figure out how to help his team in other ways by learning other ways to score. In Special Teams, Leo’s team is counting on him to know his strengths and make the right play.

A Parigi due donne sono state uccise a colpi di forbice. La polizia è convinta di essere a un passo dal colpevole, un serial killer pronto a colpire ancora. Ma le cose non hanno mai una faccia sola... Soprattutto se, a lanciarsi sulle tracce dell'assassino, ci pensano un ex poliziotto deluso dalla vita e tre storici improvvisati detective.

Exhibiting unparalleled intimate knowledge, Schruers chronicles Joel’s rise to the top of the charts, from his working-class origins in Levittown and early days spent in boxing rings and sweaty clubs to his monumental success in the seventies and eighties. He also explores Joel’s creative transformation in the nineties, his dream performance with Paul McCartney at Shea Stadium in 2008, and beyond.

In Escaping Nature, Orrin H. Pilkey and his coauthors offer concrete suggestions for how to respond to the threats posed by global climate change. They argue that while we wait for the world’s governments to get serious about mitigating climate change we can adapt to a hotter world through technological innovations, behavioral changes, nature-based solutions, political changes, and education.

Venture into the mysterious world of the Corner House, an abandoned abode with a history as dark as its hallways. Encounter the enigmatic Countess with her captivating wealth and beauty that leaves no one untouched, except for a cryptic vagabond with a curious knowledge of her past. A new crime disrupts the life of a promising young doctor, whilst a brave governess steps in to save his future. Who will emerge victorious in this thrilling tale of suspense and secrets? (Jacquerie)

Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Created by author and loyalty guru Fred Reichheld, companies across the spectrum have adopted it - from industrial giants such as Mercedes-Benz and Cummins Engine to Silicon Valley sweethearts such as Apple and Google to digital innovators like Warby Parker and Peloton.

John Wesley was one of the most important figures behind the founding of modern evangelicalism. From his crucial role in the Great Awakening to his inspiring a renewal movement within the Church of England, Wesley’s historical significance is undeniable and his legacy still challenges us today, regardless of our denominational affiliation or theological perspective.

The Empire of Britannia is in trouble. Not everyone is happy with Admiral Julie Adams’s solution to the Teddy Bear problem, and there are issues with the imperial senate. With the Black Dragon Virus under control, Empress Regent Hiroko had to end the Imperial emergency and restore them to power. Unfortunately the Senate wants more than their share, and it’s conspiring with elements of the fleet to overthrow the crown.

Deux copains,Des invités,Des pains surprises,Du plaisir,Tenez, goûtez... C'est délicieux !CRÉDITSPodcast produit par : Plan Cut / Dim Sum Entertainment & Le Club LambertinAvec : Fred Testot et R. Jonathan LambertProduction Executive : Chloé OgetRéalisation son : Loïc De OliveiraProgrammation : Christian PuechMusique : Nicolas PaponProducteurs délégués : Thomas Plessis, Fred Testot et R. Jonathan LambertMerci à la team Acast (Baptiste Artru, Cedric Begoc) Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.